Junior Executive

Apollo Group
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📍 Kolkata, West Bengal, India
Fixers

About this role

Job Description

  1. To plan, direct, supervise and co-ordinate the hospital activities with other hospital departments and patients / attendants.
    1. To establish effective communication with patients, patients’ parties and with their attendants and to collect the necessary feedback forms from the all the patients. To ensure that the feedback forms are sent to the department’s HOD, GRO & others concerned for analysis & necessary action plans.
    2. To function as a trouble shooter and investigator for solving patients’ complaints.
    3. To ensure that extra care is being given to VIP patients.
    4. To explain the services available in the hospital to the patients.
    5. To compile statistical & patient satisfaction reports, analyse & make a report along with suggestions to improve the service standards of the hospital (with the help of questionnaire and personal communication)
    6. To assist in research and training programs and show its need for and importance of Doctor’s & other staffs.
    7. To supervise any social work in the hospital.
    8. To maintain public relation with all VIP’s and dignitaries to hospital.
    9. To perform any other jobs assigned by superiors as per exigencies of work
    10. Generate and process bills for outpatient consultations, diagnostics, procedures, and pharmacy. 
    11. Ensure accurate entry of patient demographics and service details into the billing system. 
    12. Apply correct codes (ICD-10, CPT) for services rendered. 
    13. Review and validate billing data before submission.
    14. Address patient queries related to billing and payments. 
    15. Explain charges and payment options to patients. 
    16. Set up and manage payment plans for patients, if applicable.
    17. Generate daily billing reports and summaries. 
    18. Collaborate with clinical departments to resolve billing discrepancies. 
    19. Support audits and provide necessary documentation.

5.0 IPSG Point

5.1 Identify patients correctly.

5.2 Improve effective communication.

5.3 Improve the safety of high alert medications.

5.4 Ensure safe surgery. 

5.5 Reduce the risk of health care associated infections.

5.6 Reduce the risk of patient harm resulting falls.

 

6.0 Quality Indicators 

6.0 The staff provides appropriate information and incident or event through incident eventing system.

6.1 The staff participates in organization wide safety culture measures (culture of safety).

6.2 The staff participates in the process of measurement of quality related data.

6.3 The staff facilitates and participates in quality improvements through integrated solution following root cause analysis of the events or culture trends of a quality indicator.

6.4 The Staff participates Hazmat & Fire safety Training.

Frequently Asked Questions

Is the salary disclosed for the Junior Executive position at Apollo Group?
The salary for this Junior Executive role at Apollo Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Junior Executive position at Apollo Group located?
This Junior Executive role at Apollo Group is based in Kolkata, West Bengal, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Junior Executive position at Apollo Group?
Click the "Apply Now" button on this page. You will be redirected to Apollo Group's official application portal hosted on peoplestrong where you can submit your application directly.
When was the Junior Executive job at Apollo Group posted?
This Junior Executive position at Apollo Group was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Junior Executive
Apollo Group
Apply for this role ↗

You'll be redirected to Apollo Group's official application page on peoplestrong.