Junior Consultant
Apollo Group
Junior Consultant
About this role
Role-Service Desk
Mode-5 Days from Moorgate
Type-Retainer/FTE
Seeking a Junior Consultant with 1 to 3 years of experience in service desk operations proficient in Jira Service Desk and Windows Server support
Job Description
Provide firstlevel support and troubleshooting for service desk requests using Jira Service Desk Assist in managing and resolving incidents and service requests efficiently Support Windows Server environments by monitoring and maintaining system health Collaborate with team members to ensure timely resolution of user issues Maintain accurate documentation of incidents service requests and resolutions Participate in continuous learning to enhance service desk and technical skills
Roles and Responsibilities
Utilize Jira Service Desk to log track and manage service requests and incidents
Provide timely and effective support to endusers via phone email or ticketing system
Diagnose and resolve basic hardware software and network issues related to Windows Server
Escalate complex issues to higherlevel support teams when necessary
Follow established service desk procedures and workflows to ensure quality service delivery
Communicate clearly with users to understand their issues and provide appropriate solutions
Assist in maintaining service desk knowledge base and documentation
Contribute to team efforts by sharing knowledge and best practices within the service desk family
Frequently Asked Questions
Is the salary disclosed for the Junior Consultant position at LTM?
The salary for this Junior Consultant role at LTM is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Junior Consultant position at LTM located?
This Junior Consultant role at LTM is based in LONDON. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Junior Consultant position at LTM?
Click the "Apply Now" button on this page. You will be redirected to LTM's official application portal hosted on ripplehire where you can submit your application directly.
When was the Junior Consultant job at LTM posted?
This Junior Consultant position at LTM was posted on Sep 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Junior Consultant
LTM
You'll be redirected to LTM's official application page on ripplehire.