客户问题解决高级工程师

jci· YWX York (Wuxi) AC & Ref Co Ltd
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Full timeYWX York (Wuxi) AC & Ref Co Ltd

About this role

你需要做的是:

1.主导客户投诉和现场问题解决
2.大客户问题的跟踪和协调处理确保及早关闭
3.按照公司EDTR流程管理客户问题及至闭环
4.重大问题按照PST和8D思路深层次分析原因并解决
5.落实相应的预防措施并标准化
6.组织项目小组成员定期落实回顾会议

我们期望的是:
1.暖通/机械等理科相关专业本科及以上学历
2.5年以上制造业质量/改善/精益方面相关工作经验
3.英语读写流利
4.对FMEA/5 why/8 D等问题解决工具熟悉且有应用经验
5.有制冷行业相关工作经验者优先考虑

Frequently Asked Questions

Is the salary disclosed for the 客户问题解决高级工程师 position at jci?
The salary for this 客户问题解决高级工程师 role at jci is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the 客户问题解决高级工程师 position at jci located?
This 客户问题解决高级工程师 role at jci is based in Wuxi-Jiangsu-China. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the 客户问题解决高级工程师 role at jci full-time or part-time?
This is listed as a Full time position. It is posted as a 客户问题解决高级工程师 role in the YWX York (Wuxi) AC & Ref Co Ltd department at jci.
Which team or department does the 客户问题解决高级工程师 at jci belong to?
This 客户问题解决高级工程师 position is part of the YWX York (Wuxi) AC & Ref Co Ltd department at jci. See the full job description for more information about the team structure and responsibilities.
How do I apply for the 客户问题解决高级工程师 position at jci?
Click the "Apply Now" button on this page. You will be redirected to jci's official application portal hosted on workday where you can submit your application directly.
客户问题解决高级工程师
jci
Apply for this role ↗

You'll be redirected to jci's official application page on Workday.