信用卡/信貸數位申辦服務專員

dbs· DBS Bank (Taiwan) Ltd
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📍 Taipei

About this role

在數位金融快速發展的浪潮下,信用卡/信貸數位申辦服務專員是銀行推動數位轉型的關鍵角色。這個職位承載著提升客戶體驗與推動數位服務普及的重要任務,是連結客戶與金融創新的核心窗口。

★此為透過電話方式服務客戶的行政職位,無須輪班、無須負擔業績★
★歡迎無相關經驗者一起加入這個活潑、團結互助的後勤團隊★


工作內容:
1.電話協助客戶完成信用卡、信貸線上申辦流程,提升體驗與便利性。
2.回覆高貢獻度客戶的回電需求,提供專業解說並進行客戶關懷與挽留。
3.處理信用卡額度調整或帳務相關通知,確保正確與即時。
4.貢獻度低且主動來電取消卡片/貸款的客戶協助相關結清作業。
4.配合團隊任務,依公司政策執行客戶聯繫與跨部門協作事項,成為銀行數位服務推動的重要角色。

Location:

Dehui B1

Job:

Product Sales

Schedule:

Regular

Employee Status:

Frequently Asked Questions

Is the salary disclosed for the 信用卡/信貸數位申辦服務專員 position at dbs?
The salary for this 信用卡/信貸數位申辦服務專員 role at dbs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the 信用卡/信貸數位申辦服務專員 position at dbs located?
This 信用卡/信貸數位申辦服務專員 role at dbs is based in Taipei. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the 信用卡/信貸數位申辦服務專員 at dbs belong to?
This 信用卡/信貸數位申辦服務專員 position is part of the DBS Bank (Taiwan) Ltd department at dbs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the 信用卡/信貸數位申辦服務專員 position at dbs?
Click the "Apply Now" button on this page. You will be redirected to dbs's official application portal hosted on workday where you can submit your application directly.
When was the 信用卡/信貸數位申辦服務專員 job at dbs posted?
This 信用卡/信貸數位申辦服務專員 position at dbs was posted on Jun 4, 2026. Apply as soon as possible — early applications are often reviewed first.
信用卡/信貸數位申辦服務專員
dbs
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You'll be redirected to dbs's official application page on Workday.