Jira engineers - HR | Nearshore (Lithuania, Poland, Romania)

• Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows 

• Translate business and user requirements into effective system configurations, automations, and dashboards 

• Ability to work with HR, Finance and other support functions to develop and deploy suitable ticketing solutions for their functional areas. 

• Lead the design for integrations and APIs to/from existing HR, Finance and other support applications. 

• Develop and maintain comprehensive system architecture documentation, blueprints, and standards 

• Partner with product owners, project managers, and technical leads to gather and refine system requirements. 

• Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks 

• Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders. 

• Work on an international team in different timezones and often competing priorities. 

• Work in an iterative way with the business stakeholders to agree, develop and document solutions. 

• Act as a trusted advisor on platform strategy and continuous improvement initiatives. 

Jira Engineer Key Skills 

• Jira Service management, Jira Admin (cloud/data), Confluence admi 

• Workflow design & optimization 

• Automation rules 

• Dashboards & reporting 

• Understanding of REST API’s & integrations 

• Scripting  

• Design scalable solutions 

• Build ticketing solutions across multiple teams/functions 

• Integrate Jira with SAP API configuration 

• Data migration – import/export 

• Requirement gathering/ stakeholder workshop experience 

• Management of change, release & environment 

• Dashboard development, SLA, KPI reporting  

• Problem solving ability 

• Explaining technical concepts to non technical users