Jira Admin
southgeeks
Jira Admin
ProArch· Client Experience Team
About this role
• Support and maintain both self-hosted and Atlassian Cloud (SaaS) environments as needed, with migration readiness and hybrid expertise.
• Manage user permissions, projects, workflows, schemes, plugins, and integrations.
• Administer Confluence spaces, templates, and macros; manage permissions and integrations with Jira and external systems.
• Ensure system reliability, uptime, performance, and backups.
• Support the transition to or coexistence with Atlassian Cloud, including user provisioning, SSO integration (Okta, Azure AD), and cloud-based app support.
Process Automation & Tooling:
• Support team initiatives by automating common processes and reporting.
• Implement best practices for issue tracking, agile boards, SLAs, and project templates.
• Integrate Jira/Confluence with other tools like Azure DevOps.
• Administer and customize apps like ScriptRunner, Automation for Jira, Insight/Assets, etc.
• Build lightweight automations and integrations using REST API, Groovy, and automation rules.
User & Service Support:
• Respond to service desk tickets related to Jira/Confluence and other supported tools.
• Provide user training, documentation, and technical support to internal teams.
Team Collaboration:
• Work closely with stakeholders from Engineering, Security, and Operations.
• Contribute to internal projects such as access automation, or policy implementations.
• Assist with other tools and platforms under the Enterprise Operations scope.
• 7+ years of experience as a Jira/Confluence Administrator, preferably in a self-hosted environment.
• Proficiency with Jira project/workflow configurations, custom fields, dashboards, permission schemes.
• Experience with Linux system administration, scripting (Bash, Python), and application monitoring.
• Familiarity with ITSM or agile workflows.
• Comfortable supporting users and resolving technical tickets.
• Strong communication, documentation, and collaboration skills, with a proven record of cross-functional teamwork.
• Proven ability to deliver high-quality, maintainable solutions in a fast-paced environment.
• Demonstrated commitment to ownership, continuous improvement, and being a reliable, respectful team member.
Preferred qualifications:
• Atlassian Certifications (ACP-100, ACP-120, ACP-200)
• Experience supporting both Atlassian Server/Data Center and Cloud
• Familiarity with Agile/DevOps toolchains (e.g., Azure DevOps, GitLab, CI/CD systems)
• Familiarity with SSO/IDP integration (e.g., Okta, Azure AD)
• Experience with ScriptRunner, REST API, or automation tools
Frequently Asked Questions
Is the salary disclosed for the Jira Admin position at ProArch?
The salary for this Jira Admin role at ProArch is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Jira Admin job at ProArch remote?
Yes, this Jira Admin position at ProArch is remote, with team members based in Atlanta, Georgia, United States, Remote. You can work from home or anywhere in the supported regions.
Is the Jira Admin role at ProArch full-time or part-time?
This is listed as a Contract position. It is posted as a Jira Admin role in the Client Experience Team department at ProArch.
Which team or department does the Jira Admin at ProArch belong to?
This Jira Admin position is part of the Client Experience Team department at ProArch. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Jira Admin position at ProArch?
Click the "Apply Now" button on this page. You will be redirected to ProArch's official application portal hosted on workable where you can submit your application directly.
When was the Jira Admin job at ProArch posted?
This Jira Admin position at ProArch was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Jira Admin
ProArch
You'll be redirected to ProArch's official application page on workable.