LEGAL
Zensar
IVR Engineer
About this role
- IVR Engineer
Must have skills:
- 5+yrs technical expertise in IVR systems and platforms (e.g., Nuance NDF/Mix, Google Dialogflow, AWS Lex, Genesys, Avaya, Cisco).
- Proficiency in VoiceXML and other IVR development tools and frameworks.
- Proficiency in programming languages like Java, Python, NodeJS or C++ for IVR scripting and customization.
- Experience with Conversational AI projects, including intent identification and LLM development.
- Strong understanding of Natural Language Understanding (NLU) and Natural Language Processing (NLP).
- Familiarity with cloud platforms (Azure, AWS, Google Cloud) and their AI/ML services.
- Experience with database management (SQL, NoSQL).
- Knowledge of telephony protocols (SIP, TDM).
- Exposure to RPA tools, CRM systems, and customer service applications.
- Proficiency in integrating AI solutions with RESTful APIs and external services.
Good to have skills:
- Microsoft Co-pilot
Frequently Asked Questions
Is the salary disclosed for the IVR Engineer position at Zensar?
The salary for this IVR Engineer role at Zensar is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IVR Engineer position at Zensar located?
This IVR Engineer role at Zensar is based in India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the IVR Engineer position at Zensar?
Click the "Apply Now" button on this page. You will be redirected to Zensar's official application portal hosted on oraclecloud where you can submit your application directly.
When was the IVR Engineer job at Zensar posted?
This IVR Engineer position at Zensar was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
IVR Engineer
Zensar
You'll be redirected to Zensar's official application page on oraclecloud.