IT Systems Administrator
ibotta
IT Systems Administrator
langchain· Engineering
About this role
About Us
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About the role
We're hiring an IT Systems Administrator to join the founding IT team in San Francisco. You'll run most of our SaaS stack day to day, from maintenance and configuration changes to access and troubleshooting. You'll also build the automation that keeps that stack running as we grow.
This is a role for someone who does a bit of everything: helping an employee that’s locked out, shipping a terraform change, and building an automation that removes a manual task. The ideal candidate has startup experience, is comfortable with ambiguity, and heavily leans into automation.
What You'll Do
SaaS Administration
Own the day-to-day administration of our SaaS stack, including maintenance, configuration changes, and license management
Administer LangSmith, our product, and use APIs to automate admin work
Administer identity and permissions across core SaaS platforms such as Google Workspace, Slack, GitHub, Zoom, and Microsoft 365
Automation and Tooling
Develop scripts, integrations, and reusable workflows using low or no code tools
Connect systems through APIs and event-driven workflows to reduce manual work
Identity Management
Administer Okta and user access
Manage Okta group rules that help define our RBAC policy
Establish repeatable standards and automation for employee lifecycle, group management, application provisioning, and access reviews
Client Platform Administration
Administer our MDM platform, Iru, to enforce policy configurations, patching, zero-touch deployment, and custom desktop environment configurations
Automate the hardware lifecycle from procurement, assignment, return, and recycling
Core IT Operations
Provide hands-on troubleshooting and support to employees in the office and remotely across hardware, software, networking, and SaaS tools
Build and maintain the harness for our AI ITSM agent, including the tools, playbooks, and knowledge it needs to resolve issues on its own
Write documentation and playbooks, and use recurring support issues to guide what to automate next
What You'll Bring
3+ years of experience in IT systems administration or IT engineering, ideally at a fast-growing startup
Experience administering a broad SaaS stack that includes Google Workspace, Slack, Notion, and AI tools like Claude and ChatGPT
Hands-on experience administering Okta, including SSO, SCIM provisioning, and Okta Workflows
Comfort with REST APIs, webhooks, and API authentication methods
Experience using coding agents (e.g. Claude Code) as part of your day-to-day workflow
Experience with a macOS MDM platform and endpoint security tooling
Solid networking fundamentals (TCP/IP, DNS, DHCP, VPNs, wireless)
Clear communication, with patience for non-technical users
Annual salary range: $120,000-$160,00 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
Benefits
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Frequently Asked Questions
Is the salary disclosed for the IT Systems Administrator position at langchain?
The salary for this IT Systems Administrator role at langchain is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Systems Administrator position at langchain located?
This IT Systems Administrator role at langchain is based in San Francisco, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Systems Administrator role at langchain full-time or part-time?
This is listed as a FullTime position. It is posted as a IT Systems Administrator role in the Engineering department at langchain.
Which team or department does the IT Systems Administrator at langchain belong to?
This IT Systems Administrator position is part of the Engineering department at langchain. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Systems Administrator position at langchain?
Click the "Apply Now" button on this page. You will be redirected to langchain's official application portal hosted on ashby where you can submit your application directly.
When was the IT Systems Administrator job at langchain posted?
This IT Systems Administrator position at langchain was posted on Oct 5, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Systems Administrator
langchain
You'll be redirected to langchain's official application page on Ashby ATS.