IT Support Technician L2 - Contract - Onsite
insitu· Insitu, Inc.
About this role
Insitu has an immediate need for a Level 2 Support Technician for a 12 month contract. This role will be 100% onsite in Bingen, WA. This role provides IT support for clients, find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills.
Desired Attributes and Experience
- Customer service mentality
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Reliable
- Solid understanding of computers, networks and software
- Experience using MS Office applications: Word, Excel, Outlook
- High attention to detail
- Ability and willingness to work in a collaborative team environment
- Ability and willingness to quickly learn new technology and software
- Ability to lift 35 lbs.
Responsibilities and Duties
- Install and configure computers, peripheral equipment, and software
- Respond to tickets in accordance with established guidelines
- Record, track, and document the help desk request problem solving process including actions taken through to the final resolution
- Respond in timely manner to requests and issues
- Repair and replace equipment as needed
- Provide onsite and remote support to end users
- Elevates and coordinates out of scope technical issues
- Assist in AV setups as needed for meetings
- Assist new hire training for basic IT needs.
- Set up new workstations for users (deploying equipment, checking over account setups)
Education and Experience:
- 1 years of related experience or an Associate degree in a related discipline.
- Previous experience with Insitu systems.
Must be open to working on a contract basis.
Must be able to commute to Bingen, WA.
Position is a 100% on-site role.
Frequently Asked Questions
Is the salary disclosed for the IT Support Technician L2 - Contract - Onsite position at insitu?
The salary for this IT Support Technician L2 - Contract - Onsite role at insitu is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Technician L2 - Contract - Onsite position at insitu located?
This IT Support Technician L2 - Contract - Onsite role at insitu is based in Bingen, WA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support Technician L2 - Contract - Onsite role at insitu full-time or part-time?
This is listed as a Full time position. It is posted as a IT Support Technician L2 - Contract - Onsite role in the Insitu, Inc. department at insitu.
Which team or department does the IT Support Technician L2 - Contract - Onsite at insitu belong to?
This IT Support Technician L2 - Contract - Onsite position is part of the Insitu, Inc. department at insitu. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Technician L2 - Contract - Onsite position at insitu?
Click the "Apply Now" button on this page. You will be redirected to insitu's official application portal hosted on workday where you can submit your application directly.
When was the IT Support Technician L2 - Contract - Onsite job at insitu posted?
This IT Support Technician L2 - Contract - Onsite position at insitu was posted on Jul 10, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Technician L2 - Contract - Onsite
insitu
You'll be redirected to insitu's official application page on Workday.