IT Support Technician
dunetechnology
IT Support Technician
fxpro· IT Infrastructure / Support
About this role
Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, Dubai, and Yerevan. FxPro boasts a diverse workforce of over 600 employees representing 50 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story.
As a IT Support Technician, you will be a part of our rapidly growing IT department. You will actively collaborate with other teams but also be the first point of contact for error reporting and support requests from other employees.
Responsibilities
- Set up new user accounts and machines
- Install and maintain hardware/software components on user PCs
- Keep operating systems and software updated and patched to maintain user-level security
- Replace defective hardware or systems when needed
- Act as the first point of contact for error reporting and end-user support
- Assist users in operating software and computer equipment
- Maintain an up-to-date inventory of software and hardware
- Collaborate with the network team to manage Telephony systems
- Maintain IoT devices (e.g., video conferencing systems, printers, etc.)
- Work with other teams to troubleshoot and resolve system/network issues
- Record and update IT support tickets in the Jira Ticketing System
- Manage the company's physical access control system
- Update and review technical documentation
- Perform additional duties as required
Requirements
- University degree in Computer Science or a related IT field
- Excellent English language skills
- 2+ years of experience in a similar role will be considered an advantage
- Familiarity with Microsoft Windows and MacOS operating systems
- Understanding of computer hardware
- Experience with Windows Active Directory
- Experience with Google Workspace Admin is an advantage
- Experience with Office 365 and Google Workspace applications
Interview steps
- Recruiter screen (30 minutes)
- Technical Interview (1 hour)
- Final Interview with manager (30 minutes)
Our benefits
- Excellent compensation package
- Medical insurance
- Provident fund
- In-house gym with a personal trainer
- Free daily lunch catering, snacks, and beverages
- Company discount card for various products & services
- 21 days of annual leave and 10 days of sick leave annually
- Shuttle bus service from Limassol
- Birthday gift
Frequently Asked Questions
Is the salary disclosed for the IT Support Technician position at fxpro?
The salary for this IT Support Technician role at fxpro is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Technician position at fxpro located?
This IT Support Technician role at fxpro is based in Cyprus, Ypsonas, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support Technician role at fxpro full-time or part-time?
This is listed as a Full Time position. It is posted as a IT Support Technician role in the IT Infrastructure / Support department at fxpro.
Which team or department does the IT Support Technician at fxpro belong to?
This IT Support Technician position is part of the IT Infrastructure / Support department at fxpro. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Technician position at fxpro?
Click the "Apply Now" button on this page. You will be redirected to fxpro's official application portal hosted on bamboohr where you can submit your application directly.
When was the IT Support Technician job at fxpro posted?
This IT Support Technician position at fxpro was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Technician
fxpro
You'll be redirected to fxpro's official application page on bamboohr.