IT Support Specialist

Eximius AI Testing· IT
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📍 New Freedom, Pennsylvania, United StatesContract

About this role

Job Description:

The IT Support Specialist will provide technical assistance to end users, troubleshoot hardware and software issues, support system access requests, and assist with IT operations. The role requires strong problem-solving skills, knowledge of computer systems, and the ability to provide timely technical support while following IT policies and procedures.

1–3 years of experience in IT support, help desk, or desktop support roles

Strong troubleshooting skills for hardware, software, and operating system issues

Knowledge of Windows OS, Microsoft Office 365, and basic networking concepts

Experience with user account management, password resets, and access support

Familiarity with ticketing systems (ServiceNow, Jira, or similar)

Ability to install, configure, and maintain desktops, laptops, printers, and peripherals

Strong communication and customer service skills

Ability to document technical issues and resolutions accurately

Basic understanding of IT security practices and data protection policies

Ability to work independently and collaborate with technical teams

Frequently Asked Questions

Is the salary disclosed for the IT Support Specialist position at Eximius AI Testing?
The salary for this IT Support Specialist role at Eximius AI Testing is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Specialist position at Eximius AI Testing located?
This IT Support Specialist role at Eximius AI Testing is based in New Freedom, Pennsylvania, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support Specialist role at Eximius AI Testing full-time or part-time?
This is listed as a Contract position. It is posted as a IT Support Specialist role in the IT department at Eximius AI Testing.
Which team or department does the IT Support Specialist at Eximius AI Testing belong to?
This IT Support Specialist position is part of the IT department at Eximius AI Testing. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Specialist position at Eximius AI Testing?
Click the "Apply Now" button on this page. You will be redirected to Eximius AI Testing's official application portal hosted on workable where you can submit your application directly.
When was the IT Support Specialist job at Eximius AI Testing posted?
This IT Support Specialist position at Eximius AI Testing was posted on Aug 14, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Specialist
Eximius AI Testing
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