IT Support Specialist

eset· ESET ASIA PTE. LTD.
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📍 SingaporeFull time

About this role

Summary

The IT Support Specialist is responsible for ensuring the smooth operation of internal IT systems and providing technical support to end users. This role includes hardware and software maintenance, system administration, user support, and collaboration with global IT teams. The position may vary in scope from basic support tasks to advanced infrastructure management and project coordination.

Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES
• Deploy, configure, and maintain end-user devices and peripherals.
• Provide first-line and second-line technical support for hardware, software, and network issues.
• Administer user accounts, access rights, and system configurations.
• Monitor system performance, backups, and security status upon request.
• Respond to user questions through ticketing systems or direct communication.
• Identify new solutions and maintain knowledge base documentation to promote knowledge sharing.
• Coordinate with global IT teams on infrastructure and system-related tasks.
• Assist in IT asset management and procurement processes.
• Engage in IT projects, including system upgrades and process improvements
• Ensure compliance with internal IT policies and standards.
• Provide support for conferencing and multimedia equipment.
• Troubleshoot and resolve issues related to telephony and connectivity.
• Perform routine maintenance and updates on servers and network components if needed.
• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.

REQUIREMENTS
• Diploma or Bachelor's Degree in related field.
• 2 years of experience in IT support and service delivery, system administration, or infrastructure management
• Experience with IT asset lifecycle management, software updates and patch management.
• Understanding of hardware and software troubleshooting.
• Knowledge of server and network administration.
• Familiar with backup, monitoring, and remote support tools.
• Ability to analyze, problem solve, document procedures and communicate technical information clearly.

• Committed to providing excellent service and support.

#LI-PY1 #LI-Hybrid #associate

Benefits

Health & well-being

  • Comprehensive health insurance: Coverage that includes dental care, to keep you at your best
  • Gym perks: Subsidized gym membership to release endorphins at one of Singapore’s premium gyms

Family

  • Team sprit & recognition: Regular cohesive, team-events that bring everyone together
  • Time to recharge: Generous leave policies for vacations and all of life’s big moments

Office

  • Modern office perks: Award-winning facilities that recharges the body, mind and soul
  • Centrally located: Located right in the heart of Singapore’s CBD, amidst greenery and mouth-watering food options

Other

  • Hybrid work culture: Remote work arrangements that balance personal commitments and face/face time with co-workers
  • Fuel your growth: Access to world-class learning platforms and development opportunities

Primary location

Singapore

Additional locations

Time type

Full time

Frequently Asked Questions

Is the salary disclosed for the IT Support Specialist position at eset?
The salary for this IT Support Specialist role at eset is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Specialist position at eset located?
This IT Support Specialist role at eset is based in Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support Specialist role at eset full-time or part-time?
This is listed as a Full time position. It is posted as a IT Support Specialist role in the ESET ASIA PTE. LTD. department at eset.
Which team or department does the IT Support Specialist at eset belong to?
This IT Support Specialist position is part of the ESET ASIA PTE. LTD. department at eset. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Specialist position at eset?
Click the "Apply Now" button on this page. You will be redirected to eset's official application portal hosted on workday where you can submit your application directly.
When was the IT Support Specialist job at eset posted?
This IT Support Specialist position at eset was posted on Aug 13, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Specialist
eset
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