IT Support Specialist

vermeer· Vermeer Corporation
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📍 Pella, Iowa, USA - Corporate OfficeFull time

About this role

Who We Are

Vermeer equips customers doing important work around the world. We are global, driven by innovation and growing. The equipment we make manages natural resources, connects people and feeds and fuels communities. We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources. These beliefs drive our culture, determine how we treat others and steer our business.

 

Work Shift

1 - First Shift

Job Summary

Are you the type of person who enjoys working with people and troubleshooting problems? In this role you will be responsible for working with Vermeer employees globally on computer use. We’re looking for an individual who can demonstrate the ability to solve problems while prioritizing issues.

What You’ll Do

1. Provide customer service to customers and team members in a timely manner through multiple forms of communication including phone, email, instant messaging, in person, and ticket requests.

2. Create and escalate request tickets to document issues and resolutions.

3. Demonstrate problem-solving skills through troubleshooting, diagnostics, research, and documentation.

4. Work jointly with team members to prepare hardware for deployment by installing the appropriate hardware, software and peripherals for both PCs and Macs.

What We’re Looking For

- Associates Degree in Information Technology related field preferred; or equivalent combination of education and experience required.

- Knowledge of Active Directory.

- Detailed knowledge of Windows Operating Systems.

- Knowledge of Mac and Linux Operating Systems desired.

- Knowledge of computer hardware systems & components.

- Knowledge of Microsoft Office.

- Ability to monitor network lines and create patch cables.

Travel

- Occasional travel is expected of this position.

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Work Location

ONSITE: A team member’s day-to-day work is best done on a Vermeer campus. If work content can be occasionally completed at an offsite location, discuss potential arrangements with your manager.

Equal Opportunity Employer

At Vermeer Corporation, we believe in the value of your unique identity, background, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity, veteran status or any other status protected by the law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact Team Member Solutions at (641) 621-8767 or at hr@vermeer.com.

Interested? We’d love to get to know you.

Frequently Asked Questions

Is the salary disclosed for the IT Support Specialist position at vermeer?
The salary for this IT Support Specialist role at vermeer is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Specialist position at vermeer located?
This IT Support Specialist role at vermeer is based in Pella, Iowa, USA - Corporate Office. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support Specialist role at vermeer full-time or part-time?
This is listed as a Full time position. It is posted as a IT Support Specialist role in the Vermeer Corporation department at vermeer.
Which team or department does the IT Support Specialist at vermeer belong to?
This IT Support Specialist position is part of the Vermeer Corporation department at vermeer. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Specialist position at vermeer?
Click the "Apply Now" button on this page. You will be redirected to vermeer's official application portal hosted on workday where you can submit your application directly.
When was the IT Support Specialist job at vermeer posted?
This IT Support Specialist position at vermeer was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Specialist
vermeer
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