AI Solution Strategy - Director
winfosolutions
IT Support - Junior Executive
winfosolutions· Internal IT
About this role
Junior Executive – Internal IT Support
Experience: 1–3 Years
Location: Hyderabad
Job Summary
We are looking for a Junior Executive – Internal IT Support to provide day-to-day IT support to employees and ensure smooth functioning of IT systems and devices.
Key Responsibilities
- Provide Level 1 and Level 2 support for hardware, software, and network issues.
- Install, configure, and troubleshoot Windows and macOS systems.
- Support Microsoft 365, Outlook, Teams, and Office applications.
- Manage user accounts, password resets, and access permissions in Microsoft 365 and Entra ID.
- Support laptop/desktop deployment, maintenance, and troubleshooting.
- Assist with Microsoft Intune device enrollment and management.
- Troubleshoot printers, Wi-Fi, LAN, VPN, and internet connectivity issues.
- Maintain IT assets, inventory, and software license records.
- Support employee onboarding and offboarding activities.
- Coordinate with IT vendors for hardware repairs, AMC, and procurement.
- Assist with antivirus, MFA, and basic IT security requirements.
- Maintain IT support records and documentation.
- Track and close support tickets within the required timelines.
- Escalate complex issues to senior IT teams when required.
Required Skills
- 1–3 years of experience in IT Support / Desktop Support.
- Good knowledge of Windows, macOS, Microsoft 365, and basic networking.
- Knowledge of Entra ID and Intune is preferred.
- Good troubleshooting and problem-solving skills.
- Good communication and customer-support skills.
- Ability to work independently and as part of a team.
Education
- Any Graduate / Diploma in IT, Computer Science, or a related field.
Frequently Asked Questions
Is the salary disclosed for the IT Support - Junior Executive position at winfosolutions?
The salary for this IT Support - Junior Executive role at winfosolutions is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support - Junior Executive position at winfosolutions located?
This IT Support - Junior Executive role at winfosolutions is based in Gilbert, TG, India, Hyderabad, TG, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support - Junior Executive role at winfosolutions full-time or part-time?
This is listed as a FULL TIME position. It is posted as a IT Support - Junior Executive role in the Internal IT department at winfosolutions.
Which team or department does the IT Support - Junior Executive at winfosolutions belong to?
This IT Support - Junior Executive position is part of the Internal IT department at winfosolutions. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support - Junior Executive position at winfosolutions?
Click the "Apply Now" button on this page. You will be redirected to winfosolutions's official application portal hosted on keka where you can submit your application directly.
When was the IT Support - Junior Executive job at winfosolutions posted?
This IT Support - Junior Executive position at winfosolutions was posted on Oct 6, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support - Junior Executive
winfosolutions
You'll be redirected to winfosolutions's official application page on keka.