IT Support - Enterprise Monitoring (6-Month Contract, Immediate Joiner)

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About this role

Location: Abu Dhabi

Contract Duration: 6 months (renewable/extendable based on project need)
Availability: Immediate joiners only

Job Purpose
Support the installation, configuration and monitoring of all IT applications, systems and databases within a federal/government banking environment.

Mandatory Requirements

  • Fluent Arabic speaker (spoken and written)
  • Available to join immediately (max 1 week)
  • Prior hands-on experience working with a federal or government entity/client in the UAE (banks, government departments, LFIs, or similar regulated bodies)
  • Bachelor's degree in Computer Science, IT, or Computer Engineering
  • 0–2 years' experience in a similar Data Centre/IT Support role

Core Responsibilities

  • Perform daily system monitoring — verify hardware, server resources, systems and key process integrity; review uptime; confirm completion of scheduled jobs (backups, DR replication)
  • Perform daily backup operations — ensure file systems and data are backed up correctly, recovery media created, media recycled
  • Provide Level-1 support across teams and entities — investigate and troubleshoot issues
  • Monitor performance and capacity of IT systems, applications, and datacenter components
  • Conduct core banking end-of-day activities and execute relevant reports
  • Respond to IT, datacenter, and DB alerts and hardware malfunctions
  • Track, document, and compile incident reports

Technical Competencies

  • Server systems: Rack Mountable / Blade Servers / Converged Systems
  • Storage: SAN / NAS / backup & archive
  • OS: Windows, Linux, AIX
  • Security equipment: biometric access, CCTV compliance
  • Virtualization: VMware, Hyper-V, OpenShift
  • Understanding of on-prem and cloud infrastructure architecture

Other Requirements

  • Good written and verbal communication in English
  • Ability to work flexible hours

Frequently Asked Questions

Is the salary disclosed for the IT Support - Enterprise Monitoring (6-Month Contract, Immediate Joiner) position at GSSTech Group?
The salary for this IT Support - Enterprise Monitoring (6-Month Contract, Immediate Joiner) role at GSSTech Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support - Enterprise Monitoring (6-Month Contract, Immediate Joiner) position at GSSTech Group located?
This IT Support - Enterprise Monitoring (6-Month Contract, Immediate Joiner) role at GSSTech Group is based in Abu Dhabi, Abu Dhabi, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the IT Support - Enterprise Monitoring (6-Month Contract, Immediate Joiner) position at GSSTech Group?
Click the "Apply Now" button on this page. You will be redirected to GSSTech Group's official application portal hosted on workable where you can submit your application directly.
When was the IT Support - Enterprise Monitoring (6-Month Contract, Immediate Joiner) job at GSSTech Group posted?
This IT Support - Enterprise Monitoring (6-Month Contract, Immediate Joiner) position at GSSTech Group was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support - Enterprise Monitoring (6-Month Contract, Immediate Joiner)
GSSTech Group
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