IT Support Engineer
Grecotel· RHODES
About this role
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Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring an IT Support Engineer to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Join End User Helpdesk Support Team in the Groups IT Department.
- Technical support for corporate users of the hotel.
- Manage and administer PCs and Laptops (Endpoints remotely and on-site).
- Diagnose and troubleshoot technical issues, including account setup and network configuration.
- Refer to internal database or external resources to provide accurate tech solutions.
- Track computer system issues through resolution, within agreed time limits.
- Ensure all issues are properly logged.
- Prioritize and manage several open issues at one time.
- Follow up with users to ensure that IT systems are fully functional after troubleshooting.
- Degree in Computer Science, IT or relevant field is desirable but can be compensated with experience and knowledge
- At least 2 years’ experience as Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role is desirable
- Hands-on experience in MS Windows 7/10/11 (installation and maintenance)
- Good understanding of computer systems, mobile devices, and other tech products
- Good understanding of networking (LAN,WAN)
- Excellent problem-solving skills and communication skills
- Strong organizational skills and ability to respond to users’ requests within deadlines.
- Team spirit
- Fluency in English, knowledge of additional languages will be considered as an asset
- Competitive salary package and additional benefits
- Career development within Greece's leading hospitality group
- Opportunities for internal mobility and long-term career growth
- Accommodation (if necessary) and full board
- Transportation support and/or travel expenses
- Access to training and educational programs
- A dynamic and supportive working environment
- Employee discounts across Grecotel hotels and selected partner businesses
- A people-focused culture built on teamwork, respect and excellence
Frequently Asked Questions
Is the salary disclosed for the IT Support Engineer position at Grecotel?
The salary for this IT Support Engineer role at Grecotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Engineer position at Grecotel located?
This IT Support Engineer role at Grecotel is based in Rhodes, Southern Aegean, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the IT Support Engineer at Grecotel belong to?
This IT Support Engineer position is part of the RHODES department at Grecotel. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Engineer position at Grecotel?
Click the "Apply Now" button on this page. You will be redirected to Grecotel's official application portal hosted on workable where you can submit your application directly.
When was the IT Support Engineer job at Grecotel posted?
This IT Support Engineer position at Grecotel was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Engineer
Grecotel
You'll be redirected to Grecotel's official application page on workable.