IT Support Desk Technician

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📍 Fargo, North Dakota, United StatesFull time

About this role

Technical Expertise: Strong grasp of business technology principles with a preference for industry certifications in computing, networking, and security.

Software Proficiency: Expert in Windows OS, Microsoft 365 services, and advanced troubleshooting for Office applications and web-based platforms.

Specialized Troubleshooting: Skilled in resolving hardware and software issues for mainstream products and specialized sleep diagnostic equipment.

Security & Integrity: Proven familiarity with database and network security systems, focused on maintaining data confidentiality and system integrity.

Experience: Over three years of customer service experience and a background as an IT Help Desk Technician, honing advanced problem-solving skills.

Communication & Service: Excellent verbal and written communication skills dedicated to delivering high-quality customer service and clear documentation.

Regulatory Compliance: Committed to following legal requirements and maintaining meticulous records of all technical processes and procedures.

Professional Mindset: A collaborative team player who thrives on constructive feedback, accurate task execution, and continuous learning of new technologies.

Technical Expertise: Strong grasp of business technology principles with a preference for industry certifications in computing, networking, and security.

Software Proficiency: Expert in Windows OS, Microsoft 365 services, and advanced troubleshooting for Office applications and web-based platforms.

Specialized Troubleshooting: Skilled in resolving hardware and software issues for mainstream products and specialized sleep diagnostic equipment.

Security & Integrity: Proven familiarity with database and network security systems, focused on maintaining data confidentiality and system integrity.

Experience: Over three years of customer service experience and a background as an IT Help Desk Technician, honing advanced problem-solving skills.

Communication & Service: Excellent verbal and written communication skills dedicated to delivering high-quality customer service and clear documentation.

Regulatory Compliance: Committed to following legal requirements and maintaining meticulous records of all technical processes and procedures.

Professional Mindset: A collaborative team player who thrives on constructive feedback, accurate task execution, and continuous learning of new technologies.

Frequently Asked Questions

Is the salary disclosed for the IT Support Desk Technician position at Pierce Technology Corp?
The salary for this IT Support Desk Technician role at Pierce Technology Corp is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Desk Technician position at Pierce Technology Corp located?
This IT Support Desk Technician role at Pierce Technology Corp is based in Fargo, North Dakota, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support Desk Technician role at Pierce Technology Corp full-time or part-time?
This is listed as a Full time position. It is posted as a IT Support Desk Technician role in the Pierce department at Pierce Technology Corp.
Which team or department does the IT Support Desk Technician at Pierce Technology Corp belong to?
This IT Support Desk Technician position is part of the Pierce department at Pierce Technology Corp. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Desk Technician position at Pierce Technology Corp?
Click the "Apply Now" button on this page. You will be redirected to Pierce Technology Corp's official application portal hosted on workable where you can submit your application directly.
When was the IT Support Desk Technician job at Pierce Technology Corp posted?
This IT Support Desk Technician position at Pierce Technology Corp was posted on May 11, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Desk Technician
Pierce Technology Corp
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