IT Support Analyst
louisdreyfuscompany
IT Support Analyst
zeissgroup· Carl Zeiss Ltd.
About this role
IT Support Analyst (6-Month FTC)
Do you want to take on a new challenge?
Welcome to ZEISS.
ZEISS is an internationally leading technology company operating in the optics and optoelectronics industries. ZEISS is shaping technological progress and through its solutions is extending the horizon of the world of optics and associated areas.
ZEISS consists of four segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets.
What you’ll be doing:
You’ll be acting as a trusted partner within the business to support the development and implementation of improved processes often with the introduction of technology at ZEISS Ltd. We are looking for an IT Support Analyst to resolve issues with equipment and software, including technical problem-solving, investigation, auditing, financial awareness, coaching, mentoring, and operational support, while also contributing to a variety of day-to-day team responsibilities as required.
- Efficient logging of support calls using the Zeiss helpdesk system
- To provide first- and second-line technical support to colleagues (local and remote) in the following areas: Software, Hardware and Network
- Liaising with internal and external support organisations
- Extensive knowledge of Microsoft Office.
- Knowledge of Microsoft Server
- Knowledge of or certification in ITIL and project management
- Machine deployment and software installation
- Ability to travel to remote sites, within the UK, as such we will ask that you work towards obtaining a full UK valid driving license if you do not currently have one.
- Supporting the Senior Support Analyst with the IT infrastructure
- Compliance with and promotion of Data Protection legislation
- Compliance with and promotion of Corporate and local security standards and principals
- Membership of the IT Security community as an IT Security Engineer (where appropriate)
- If you want to make a difference in return for great employee benefits and career development opportunities, then get in touch!
We want you!
With motivation and passion, you’ll fit right in at ZEISS!
We’re looking for people who are empathetic and passionate, who are committed to achieving their goals, and who get excited about challenging topics. People who deliver top performance and push the limits of what’s possible. Who always strive to develop, accept responsibility, and take society into the future.
Your ZEISS Recruiting Team:
Kate Benyon, Lara Haslam, Suya RolphFrequently Asked Questions
Is the salary disclosed for the IT Support Analyst position at zeissgroup?
The salary for this IT Support Analyst role at zeissgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Analyst position at zeissgroup located?
This IT Support Analyst role at zeissgroup is based in Cambridge/GB. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support Analyst role at zeissgroup full-time or part-time?
This is listed as a Full time position. It is posted as a IT Support Analyst role in the Carl Zeiss Ltd. department at zeissgroup.
Which team or department does the IT Support Analyst at zeissgroup belong to?
This IT Support Analyst position is part of the Carl Zeiss Ltd. department at zeissgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Analyst position at zeissgroup?
Click the "Apply Now" button on this page. You will be redirected to zeissgroup's official application portal hosted on workday where you can submit your application directly.
When was the IT Support Analyst job at zeissgroup posted?
This IT Support Analyst position at zeissgroup was posted on Oct 9, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Analyst
zeissgroup
You'll be redirected to zeissgroup's official application page on Workday.