IT Support
tebi
IT Support
About this role
This local IT support role assists China HQ in rolling out global IT standards. You will deliver day-to-day IT support, equipment maintenance, basic network support and asset register management for office and retail stores.
Key Responsibilities
- Assist in implementing corporate IT standards, policies and security controls; support project execution, data collection and corrective action implementation;
- Support IT infrastructure deployment for offices and retail sites, including site survey, hardware racking, cable management and basic system initialisation;
- Perform standardised PC deployment, software installation, routine maintenance and endpoint troubleshooting;
- Conduct regular inspection and maintenance for AV systems, access control, CCTV, IP phones and multi-function printers;
- Support administration of DNS and DHCP services; troubleshoot common network issues on user endpoints;
- Support full lifecycle IT asset management: maintain inventory records, goods receipt, stocktaking, maintenance follow-up and asset retirement documentation;
- Assist with daily monitoring, user permission administration support and routine checks on AD, email, NAS, virtualisation and PBX systems;
- Support HQ security and network teams with on-site activities; assist in communication with local regulators, external auditors and third-party vendors, and report on-site status and issues in a timely manner;
- Maintain operational logs, technical documents and SOPs to implement standardised local IT procedures.
- Proactive and execution-oriented; follow defined procedures for daily IT tasks and report identified issues promptly;
- Able to prioritise daily support tickets; escalate unresolved issues in a timely manner to achieve proper closure;
- Practical knowledge of PC hardware, Windows OS and macOS, common office software; experience with OS reinstallation and endpoint troubleshooting;
- Basic understanding of TCP/IP, DHCP, DNS and capable of resolving typical office network faults;
- Hands-on IT skills to complete equipment installation and maintenance following standard operating procedures;
- Basic awareness of Windows Server, Active Directory, email, NAS and virtualisation; relevant working experience is a plus;
- Fluent in Arabic and English. Able to collaborate in a multicultural environment.
Please note: Please note that only candidates selected for further consideration will receive a response.
Frequently Asked Questions
Is the salary disclosed for the IT Support position at moomoo?
The salary for this IT Support role at moomoo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support position at moomoo located?
This IT Support role at moomoo is based in Riyadh, Riyadh Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support role at moomoo full-time or part-time?
This is listed as a Full time position. It is posted as a IT Support role at moomoo.
How do I apply for the IT Support position at moomoo?
Click the "Apply Now" button on this page. You will be redirected to moomoo's official application portal hosted on workable where you can submit your application directly.
When was the IT Support job at moomoo posted?
This IT Support position at moomoo was posted on Aug 4, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support
moomoo
You'll be redirected to moomoo's official application page on workable.