IT Software Asset Analyst

Overview

Connection Services presents an exciting opportunity within our managed services division for an IT Asset Management Analyst. This role is based in Northern Suburbs, IL, and offers a hybrid work model with 4 days onsite. Join a top VAR with enticing benefits, including 3 weeks of paid time off, and excellent growth prospects.

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family.  Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive.  We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. 

Responsibilities

• Receiving basic support requests from end-users for software applications
• Creating and managing software requests
• Providing basic software support and troubleshooting
• Serve as a team member, potentially guiding contingent workers indirectly.
• Ensure compliance with applicable corporate policies and procedures.

Min

Max

Qualifications

• Bachelor’s Degree preferred or equivalent work experience.
• Proficiency with software and hardware renewals preferred.
• IT asset management experience preferred.
• Microsoft Office suite including O365.

Responsibilities

- Receiving basic support requests from end-users for software applications
- Creating and managing software requests
- Providing basic software support and troubleshooting
- Serve as a team member, potentially guiding contingent workers indirectly.
- Ensure compliance with applicable corporate policies and procedures.