ADDETTO/A VENDITE
kronospan
IT Service Management Specialist
kronospan· IT
About this role
Company Description
At Kronospan, we are looking for talented individuals to contribute to our collective success. We foster a culture that celebrates skills and encourages innovative ideas. Seize the opportunity to join a dynamic, international company that offers numerous opportunities for learning and personal development
Job Description
We're Hiring | IT Service Management Specialist
📍 Location: Kronospan Production Site, Settat-Morocco
Key Responsibilities
-End-User Support
- Provide hardware and software support to all employees.
- Manage user accounts, including creation, modification, deletion, and access rights.
- Maintain IT equipment, including PCs, printers, telephones, and logistics scanners.
- Administer and maintain the warehouse Wi-Fi infrastructure.
-Production IT Support
- Maintain label printers and delivery note printers.
- Provide first-level support for production-floor IT equipment.
- Integrate new devices into the factory network.
- Perform scheduled backups of production systems.
-Server Administration
Administer and maintain:
- Terminal Servers
- Antivirus solutions
- Business applications (access control, time attendance, loading planning)
- Backup systems
- Local Domain Controller
- Document Management System (DMS)
- File shares
- Email services
- Print services
- Virtualization infrastructure
- Video surveillance systems
- Windows updates
- Maintain the server room infrastructure, including:
- Network equipment (switches, core switches, Call Manager, firewall, Wi-Fi controller)
- Storage systems (NAS, HP Primera)
-Network Administration
- Perform preventive maintenance of network switches across the facility.
- Configure new IT devices, including Wi-Fi access points, PCs, PLCs, rack PCs, and IP cameras.
- Optimize network performance and resources.
- Manage secure remote access for external contractors.
- Ensure proper network cabling and documentation of all connection ports.
-Internal IT Administration
- Maintain the IT hardware inventory.
- Contribute to continuous improvement of the existing IT infrastructure.
- Participate in the implementation of new IT projects.
Qualifications
Qualifications
🎓 Education
- Bachelor's or Master's Degree (Bac+3 or equivalent) in Information Technology, Computer Systems, Computer Engineering, or a related technical field.
💼 Experience
- Minimum 2 years of experience in a similar role involving IT support and systems/network administration.
- English proficiency (C1 level) is a must, Spanish is an advantage
- Ability to prioritize and manage critical incidents
- Methodical approach to technical documentation
- Self-motivated and proactive
- Excellent communication skills
- Team player with strong cross-functional collaboration skills
Additional Information
Frequently Asked Questions
Is the salary disclosed for the IT Service Management Specialist position at kronospan?
The salary for this IT Service Management Specialist role at kronospan is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Service Management Specialist position at kronospan located?
This IT Service Management Specialist role at kronospan is based in Casablanca-Settat, ma, Settat, Settat, Casablanca-Settat, Morocco. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Service Management Specialist role at kronospan full-time or part-time?
This is listed as a Full time position. It is posted as a IT Service Management Specialist role in the IT department at kronospan.
Which team or department does the IT Service Management Specialist at kronospan belong to?
This IT Service Management Specialist position is part of the IT department at kronospan. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Service Management Specialist position at kronospan?
Click the "Apply Now" button on this page. You will be redirected to kronospan's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the IT Service Management Specialist job at kronospan posted?
This IT Service Management Specialist position at kronospan was posted on Aug 5, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Service Management Specialist
kronospan
You'll be redirected to kronospan's official application page on SmartRecruiters.