IT Service Desk Intern

trendmicro· PHT Trend Micro Incorporated - Philippine Branch
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📍 ManilaFull time

About this role

As the number of cyberattacks and digital threats continue to grow, our world needs more passionate and innovative individuals who seek to be trailblazers in and shapers of the rapidly evolving cybersecurity landscape.

At Trend Micro, we offer tremendous opportunities that will challenge and equip you to become engineered to do good in whatever path you take. By choosing to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital information.

IT Engineer Intern

Roles and Responsibility:
• Provide first line of IT support via phone, email, chat. 
• Manages service desk support tickets and requests. 
• Assist in onsite meetings, events, and physical troubleshooting/repair of hardware and connectivity. 
• Can coordinate process to other service teams as necessary. 
• Installing and configuring operating systems and application software.
• Implementing best practices for system security and data backups.
• Troubleshooting and resolving all technical issues when they arise.
• Communicating effectively with IT support staff to ensure the setup process runs smoothly.
Qualifications:
• Enrolled in a bachelor's degree in Information Technology, Information Systems, 
Computer Engineering, Computer Science, or any related courses. 
• Can render a minimum of 500 hours of internship training. 
• Willing to be on a hybrid set-up, 2 days onsite and 3 days remote
• Knowledgeable in network security and troubleshooting. 
• Familiar but not limited to the following applications: Desktop Windows OS, Desktop MAC 
OS, Microsoft applications, Microsoft teams, windows server, Business applications 
(zoom, adobe).

Be Passionate.

Be Innovative.

Be a Trender.

Be #EngineeredToDoGood.

Frequently Asked Questions

Is the salary disclosed for the IT Service Desk Intern position at trendmicro?
The salary for this IT Service Desk Intern role at trendmicro is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Service Desk Intern position at trendmicro located?
This IT Service Desk Intern role at trendmicro is based in Manila. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Service Desk Intern role at trendmicro full-time or part-time?
This is listed as a Full time position. It is posted as a IT Service Desk Intern role in the PHT Trend Micro Incorporated - Philippine Branch department at trendmicro.
Which team or department does the IT Service Desk Intern at trendmicro belong to?
This IT Service Desk Intern position is part of the PHT Trend Micro Incorporated - Philippine Branch department at trendmicro. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Service Desk Intern position at trendmicro?
Click the "Apply Now" button on this page. You will be redirected to trendmicro's official application portal hosted on workday where you can submit your application directly.
When was the IT Service Desk Intern job at trendmicro posted?
This IT Service Desk Intern position at trendmicro was posted on Sep 9, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Service Desk Intern
trendmicro
Apply for this role ↗

You'll be redirected to trendmicro's official application page on Workday.