IT SAP Applications Support Analyst
About this role
Company Description
Tenaris is a leading supplier of tubes and related services for the world’s energy industry and certain other industrial applications. Our mission is to deliver value to our customers through product development, manufacturing excellence, and supply chain management. Tenaris employees around the world are committed to continuous improvement by sharing knowledge across a single global organization.
Job Description
📍 Location: Zalău, Romania
🏢 Department: IT Applications Support | SAP Support | User Assistance
Passionate about IT support and SAP? Want to help global teams in an international setting? This role is for you!
👋 About Us
At Tenaris, teamwork and growth come first. We offer regular feedback, career support, and flexible benefits for you and your family. From day one, enjoy structured onboarding and hands-on training.
🎁 What We Offer
✔️ Competitive Salary
✔️ Flexible working environment (Short Friday / Late Monday)
✔️ Relocation package
✔️ MyFlexiBenefits - personalized benefits for you and your family
✔️ Fixed bonuses for Easter, Christmas, Holiday, and Metallurgist Day
✔️ Performance-based salary increase and bonus
✔️ Transport cost coverage
✔️ 24 days annual leave + 1 day for medical check-up
✔️ Career development plan tailored for your growth
🛠️ What You’ll Do
- Provide IT application support across your scope, handling corrective maintenance and user issues efficiently
- Coordinate with corporate teams for application maintenance and evolution, documenting user needs and assessing business priorities
- Participate in system implementations by performing testing, managing local suppliers, and supporting user training
- Ensure effective communication and availability of user manuals post-implementation, continuously monitoring system operation and interface functionality
- Drive the adoption of AI tools and technologies, including Microsoft Copilot, prompt engineering, AI-assisted reporting, and process automation, to optimize IT support activities, improve documentation quality, and increase operational efficiency.
👤 Your Profile
- Bachelor's degree in Computer Science, Business Informatics, or related economic fields
- Passionate about customer support and IT applications
- Technical skills in SAP user support
- English: Advanced
📩 Join Tenaris and help drive excellence in SAP applications support across international teams. Kick-start your career in a global company that values your development and innovation!
Qualifications
Additional Information
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