IT Quality Analyst
essity
IT Quality Analyst
citi· 12542 Citicorp Services India Private Limited
About this role
The IT Quality Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
Responsibilities:
- Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
- Conducts a variety of process monitoring, product evaluation and audit assignments.
- Documents findings and prepares nonconformance reports.
- Tracks nonconformance items and ensures items are resolved before project moves to production.
- Creates and maintains testing verification matrices.
- Gathers, maintains and reports on quality metrics.
- Verifies traceability in project work products.
- Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.
- Makes evaluative judgments based on the analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
- Has limited but direct impact on the team and closely related teams through the quality of the tasks services provided.
- Exchanges ideas and information in a concise and logical way; recognizes audience diversity.
- Perform other duties and functions as assigned.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 2-4 years Quality Assurance experience preferred
- Understanding of QA within Software Development environment
- Logical analysis skills and problem solving Proven ability to work to deadlines.
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to work under own initiative or as part of a team.
- Experience in Designing & Executing test cases
Education:
- Bachelor’s/University degree or equivalent experience
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Technology Quality------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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Frequently Asked Questions
Is the salary disclosed for the IT Quality Analyst position at citi?
The salary for this IT Quality Analyst role at citi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Quality Analyst position at citi located?
This IT Quality Analyst role at citi is based in 1/124, SHIVAJI GARDENS, MOONLI. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Quality Analyst role at citi full-time or part-time?
This is listed as a Full time position. It is posted as a IT Quality Analyst role in the 12542 Citicorp Services India Private Limited department at citi.
Which team or department does the IT Quality Analyst at citi belong to?
This IT Quality Analyst position is part of the 12542 Citicorp Services India Private Limited department at citi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Quality Analyst position at citi?
Click the "Apply Now" button on this page. You will be redirected to citi's official application portal hosted on workday where you can submit your application directly.
When was the IT Quality Analyst job at citi posted?
This IT Quality Analyst position at citi was posted on Sep 26, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Quality Analyst
citi
You'll be redirected to citi's official application page on Workday.