Business Analyst and Implementation Lead
jobsforhumanity
IT Operations Lead for Mall Systems & Data Platforms
About this role
Company Description
Jobs for Humanity is partnering with Jobs for Humanity 100 to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.Company Name: Jobs for Humanity 100
Job Description
Lead IT operations for mall systems and data platforms, ensuring high availability, security, and scalable performance through effective incident management, vendor coordination, and continuous improvement.
Job Duties and Responsibilities- Maintain 99.9% service availability monthly
- Reduce incidents and MTTR through process improvements
- Ensure data platform reliability and performance
- Drive security compliance across operations
- Deliver cost-effective vendor and capacity management
Qualifications
Required Qualifications
- 10+ years IT operations leadership experience
- Experience with data platforms (ETL, streaming, warehousing)
- Strong background in system monitoring and incident management
- Knowledge of security frameworks and compliance requirements
- Experience managing vendors and cross-team SLAs
- NOC/SOC operations
- Monitoring tools (e.g., Splunk, Zabbix, Grafana)
- Incident/problem management (ITIL)
- Cloud platforms (AWS/Azure/GCP)
- Data platform operations (ETL/ELT, pipelines)
- Network and infrastructure troubleshooting
- Security controls (SIEM, IAM, vulnerability management)
- Leadership and team development
- Vendor and stakeholder management
- Process improvement mindset
Additional Information
Frequently Asked Questions
Is the salary disclosed for the IT Operations Lead for Mall Systems & Data Platforms position at jobsforhumanity?
The salary for this IT Operations Lead for Mall Systems & Data Platforms role at jobsforhumanity is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Operations Lead for Mall Systems & Data Platforms position at jobsforhumanity located?
This IT Operations Lead for Mall Systems & Data Platforms role at jobsforhumanity is based in Baabda, Baabda, , Lebanon, lb. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Operations Lead for Mall Systems & Data Platforms role at jobsforhumanity full-time or part-time?
This is listed as a Full time position. It is posted as a IT Operations Lead for Mall Systems & Data Platforms role at jobsforhumanity.
How do I apply for the IT Operations Lead for Mall Systems & Data Platforms position at jobsforhumanity?
Click the "Apply Now" button on this page. You will be redirected to jobsforhumanity's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the IT Operations Lead for Mall Systems & Data Platforms job at jobsforhumanity posted?
This IT Operations Lead for Mall Systems & Data Platforms position at jobsforhumanity was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Operations Lead for Mall Systems & Data Platforms
jobsforhumanity
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