About this role

Company Description

Novotel Bali Benoa is a five star resort, best known as family-friendly resort, located in Jl. Pratama Tanjung Benoa Nusa Dua, Bali Indonesia.

Job Description

  • Lead and oversee all Information Technology operations across a 5-star beachfront family resort, ensuring reliable, secure, and efficient technology services that support both guest experience and hotel operations.
  • Manage and maintain the resort’s IT infrastructure, including networks, servers, business applications, POS, guest internet services, telecommunications, and end-user support, while ensuring optimal system performance and minimal downtime.
  • Drive technology initiatives, cybersecurity compliance, preventive maintenance programs, and system enhancements to support operational excellence, business continuity, and digital transformation.
  • Partner closely with department heads, corporate IT teams, and external vendors to deliver effective technology solutions, project implementations, and continuous improvements across the resort.

Qualifications

  • Minimum 4 years of relevant Information Technology experience, with at least 2 years in a managerial capacity, preferably within hospitality, resort, or hotel environments.
  • Strong technical knowledge of network infrastructure, Windows Server environments, cybersecurity, system administration, cloud-based solutions, backup and disaster recovery, and IT asset management.
  • Experience supporting hospitality systems such as PMS, POS, guest internet management, CCTV, door lock systems, IPTV, and other hotel operational technologies is highly desirable.
  • Proven ability to manage IT projects, coordinate vendors, troubleshoot complex technical issues, and provide effective support in a fast-paced operational environment.
  • Strong leadership, communication, and stakeholder management skills, with a service-oriented mindset and excellent command of English and Bahasa Indonesia.

Additional Information

What you will get working with Accor

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Frequently Asked Questions

Is the salary disclosed for the IT Manager position at accorhotel?
The salary for this IT Manager role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Manager position at accorhotel located?
This IT Manager role at accorhotel is based in Bali, id, Kuta Selatan, Kuta Selatan, Bali, Indonesia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Manager role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a IT Manager role at accorhotel.
How do I apply for the IT Manager position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the IT Manager job at accorhotel posted?
This IT Manager position at accorhotel was posted on Jun 15, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Manager
accorhotel
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