IT Helpdesk Technician
seabirdisland
IT Helpdesk Technician
murgadoautomotive· Corporate
About this role
IT Helpdesk Technician
Murgado Automotive Group | Corporate Office
Miami, FL | Full-time | On-site
Ready to be the go-to tech hero at a fast-growing national automotive group?
At Murgado Automotive Group, we’re a dynamic, expanding company representing some of the world’s finest automotive brands. You’ll join our collaborative IT team at the corporate office in Miami, supporting users across the organization and helping keep systems running smoothly so teams can deliver exceptional experiences every day.
This isn’t just another ticket-queue job. You’ll own the front line of support, solve real problems that keep the business moving, and have a clear path to grow your skills and career with a company that’s expanding coast-to-coast.
What’s in it for you
- Competitive pay: based on experience and performance
- Full benefits package (medical, dental, vision) + 401(k) with company match
- Employee discounts on vehicles and services
- Real opportunities to grow — we invest in training, certifications, and internal advancement
- Supportive, collaborative team culture where your ideas to improve systems and processes are welcome
- Variety and impact: work with modern tools and occasionally jump into projects or after-hours rollouts that keep things exciting
What you’ll do
You’ll be the first point of contact for technical support across phone, email, and our ticketing system. Day-to-day, you’ll:
- Deliver remote support using RMM tools (ConnectWise Automate and similar)
- Install, configure, and maintain desktops, laptops, software, and peripherals
- Manage user accounts, permissions, and access
- Troubleshoot hardware, software, and printer issues
- Document everything clearly and escalate when needed
- Spot opportunities to improve IT processes and the user experience
- Occasionally support after-hours projects, upgrades, or critical issues
You’ll thrive if you love solving problems, communicating clearly, and keeping people productive.
What we’re looking for
- 2+ years of help desk / IT support experience
- Strong troubleshooting skills and a customer-first mindset
- Detail-oriented with solid organization and communication skills (English required; additional languages a plus)
- Valid driver’s license and reliable transportation
- Bonus points for CompTIA A+, Network+, MCP, or similar certifications, or for pursuing/holding a degree in IT, Computer Science, or related field
Ready to join a team that values your skills and helps you grow?
Apply today by submitting your resume. We review applications carefully and will reach out to qualified candidates for next steps.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
Frequently Asked Questions
What is the salary for the IT Helpdesk Technician role at murgadoautomotive?
The listed salary for this IT Helpdesk Technician position at murgadoautomotive is USD 29–31. This is an Full time role.
Where is the IT Helpdesk Technician position at murgadoautomotive located?
This IT Helpdesk Technician role at murgadoautomotive is based in Miami, FL. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Helpdesk Technician role at murgadoautomotive full-time or part-time?
This is listed as a Full time position. It is posted as a IT Helpdesk Technician role in the Corporate department at murgadoautomotive.
Which team or department does the IT Helpdesk Technician at murgadoautomotive belong to?
This IT Helpdesk Technician position is part of the Corporate department at murgadoautomotive. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Helpdesk Technician position at murgadoautomotive?
Click the "Apply Now" button on this page. You will be redirected to murgadoautomotive's official application portal hosted on lever where you can submit your application directly.
When was the IT Helpdesk Technician job at murgadoautomotive posted?
This IT Helpdesk Technician position at murgadoautomotive was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Helpdesk Technician
murgadoautomotive · 💰 USD 29–31
You'll be redirected to murgadoautomotive's official application page on Lever.