IT Help Desk Intern
Rockford
IT Help Desk Intern
Enterfusion· Technical Support
About this role
Join Enterfusion as an IT Help Desk Intern!
Are you looking to kickstart your career in IT? At Enterfusion, we believe in nurturing fresh talent and providing you with hands-on experience in a dynamic environment. As an IT Help Desk Intern, you will gain invaluable skills while supporting our dedicated IT team. Dive into the world of tech support, troubleshooting, and customer service, and make your mark in our exciting, collaborative workspace!
WHAT YOU'LL DO:
- Assist the IT support team with daily help desk operations, including responding to tickets and resolving technical issues.
- Shadow experienced technicians to learn best practices in troubleshooting hardware and software problems.
- Participate in the onboarding process for new technologies, helping prepare equipment and configurations.
- Document solutions and create knowledge base articles to streamline future support.
- Take part in team meetings, contributing your ideas and gaining insights into project management.
- Support special projects as assigned, allowing you to explore various areas within IT.
WHAT YOU NEED:
- A passion for technology and a willingness to learn!
- Currently pursuing or recently completed a Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Basic understanding of computer hardware, software applications, and networking.
- Strong communication and interpersonal skills with a customer-first attitude.
- A desire to contribute to a team, while also being able to work independently.
- Familiarity with Microsoft Office Suite (Word, Excel, etc.) is a plus.
WHAT WE OFFER:
- Real-world experience in a supportive and energetic atmosphere.
- Opportunities to enhance your technical problem-solving skills.
- A chance to engage with a talented team and network within the industry.
- Flexible schedule accommodating your academic commitments.
LOCATION:
This internship is based in our vibrant downtown Orlando office, putting you right in the middle of the action!
JOIN US!
If you’re ready to take the plunge into the tech world and gain practical experience, apply today and become a part of the Enterfusion family!
WHAT YOU'LL EARN:
Schedule: 30-40 hours per week, Monday - Friday, between the hours of 8AM and 6PM
Compensation: $18 per hour, non-exempt position, paid internship.
Frequently Asked Questions
What is the salary for the IT Help Desk Intern role at Enterfusion?
The listed salary for this IT Help Desk Intern position at Enterfusion is USD 18+. This is an Temporary role.
Where is the IT Help Desk Intern position at Enterfusion located?
This IT Help Desk Intern role at Enterfusion is based in Orlando, Florida, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Help Desk Intern role at Enterfusion full-time or part-time?
This is listed as a Temporary position. It is posted as a IT Help Desk Intern role in the Technical Support department at Enterfusion.
Which team or department does the IT Help Desk Intern at Enterfusion belong to?
This IT Help Desk Intern position is part of the Technical Support department at Enterfusion. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Help Desk Intern position at Enterfusion?
Click the "Apply Now" button on this page. You will be redirected to Enterfusion's official application portal hosted on workable where you can submit your application directly.
When was the IT Help Desk Intern job at Enterfusion posted?
This IT Help Desk Intern position at Enterfusion was posted on Aug 20, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Help Desk Intern
Enterfusion · 💰 USD 18+
You'll be redirected to Enterfusion's official application page on workable.