IT Engineer - Networking

Overview

The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a Networking Engineer to serve as the primary support for the distributed Cuyahoga DD network infrastructure, including datacenter, wireless, switched ethernet, and network security measures. The nature of work will include, but is not limited to the following:

• Manage and monitor the Cuyahoga DD WAN/LAN network infrastructure to ensure optimal functioning and communication among client devices, printers, servers, Internet, VPN, Voice over IP and telecommunications applications. 
• Monitor, analyze, evaluate and troubleshoot hardware, software and other network related problems.
• Install, maintain, and monitor computer network hardware and software.
• Design, recommend, and implement enterprise security solutions
• Plan, implement and maintain server and PC infrastructure both local and remote.
• Conduct software installations, system upgrades, patches and general troubleshooting.
• Work with Active Directory services as directed.
• Troubleshoot Microsoft Exchange/Exchange Online and Microsoft Office 365.
• Virtualize applications and provide redundancy.
• Provide documentation of configurations, maintenance plans, project updates, change management, network design and security.
• Develop, implement, and test response plans for disaster recovery.
• Develop strategic configuration and capacity planning to accommodate digital scanning, VOIP, VLANs, Ethernet, Wireless Network.
• Work with Datacenter Operations Manager and vendors for purchase and maintenance of approved equipment.
• Document, escalate and engage vendors for service resolution.
• Contribute to and research solutions during annual budgeting process.
• Travel to other Cuyahoga DD sites to provide service, repair and general inspection of network hardware as needed.

HYBRID/REMOTE WORK SCHEDULE:  Three (3) days in the office and two (2) days at home.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

• In depth knowledge including, but not limited to Active Directory, Azure, DNS, Exchange Online, SQL Server, Microsoft 365 and virtualization techniques. 
• Knowledge of Microsoft products including SQL, Windows Server, cloud technologies  and current workstation OS versions.
• Knowledge of the Cuyahoga DD’s computer resources including hardware, network, software and peripheral products.
• Knowledge and initiative to make decisions about computer and related needs with minimal assistance.
• Ability to plan, coordinate and implement projects involving complex analysis and modifications to systems.
• Ability to monitor and improve systems and network performance.
• Ability to communicate effectively both verbally and in writing.
• Ability to function effectively and professionally with minimal supervision.
• Ability to learn and keep current with new technologies that are relevant to the tasks performed in this position through classes, seminars, reading and other avenues.

SALARY:  The salary listed in the header ($75,000.00) is the starting salary for this position, and there is a complete compensation and benefits package that will be included. Some of those benefits include the following:

* FANTASTIC BENEFITS: All newly hired employees in this position walk through the door earning:

• Over 40 paid days off a year, including holidays.
• Flexible work schedule.
• A great government Pension through Ohio PERS.
• Low Cost Major Medical insurance.
• Free Dental, Vision and Life Insurance
• Professional Development Reimbursement each year.
• Membership dues reimbursement each year.
• Mileage Reimbursement at the IRS rate.
• Public Service Loan Forgiveness program.
• Flexible Spending Account
• Tuition Reimbursement and so much more..

If you would like a much more comprehensive look at the benefits package, click HERE to download a pdf with more detailed information.

The Cuyahoga DD recruits and retains outstanding individuals who are committed to our mission of supporting and empowering people with developmental disabilities to live, learn, work and play in the community. We seek to attract diverse staff who desire to inspire, to promote abilities and talents, to foster inclusion in all aspects of community life, and to hold themselves and others to high expectations.  We hope you choose to join our leadership team!  

Qualifications

• Bachelor’s degree in IT, Computer Science or other related degree, or in lieu of a degree, 5 years of equivalent work experience supporting network infrastructure.
• Experience working in a Microsoft Windows environment/Cloud technologies.
• Minimum Cisco certification CCNA.
• Experience with VMware technology.
• Experience with enterprise level server monitoring, diagnostics and repair.
• Proven experience with LAN/WAN, VLAN, VoIP systems.
• Experience with network capacity planning, network security principles and general network management best practice, preferred.
• Valid State of Ohio driver's license and an excellent driving record.

Application Deadline:  Open until filled.

Application Procedure:  

• All applicants must apply ONLINE. 
• Applicants are required to upload an up-to-date resume and a detailed cover letter that outlines your interest and highlights your qualifications for this leadership position. 
• Immediately after applying, you will receive a confirmation of receipt by email.  If you do not receive that email, check your spam folder.  For any further questions about the application process, see the FAQ link below.  

Equal Opportunity, Diversity, and Inclusion:   The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person’s sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation. 

Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion.  The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community. 

PRIVACY AND SECURITY NOTICE:  By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE.

- Questions about the application process?  Review answers to our FAQs here: FAQS and How to Contact H.R.

- All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check prior to being hired. 

Background Checks Disclosure:  All tentative job offers are made with the understanding that prospective new employees pass a drug test and criminal records check prior to being hired.  For a list of disqualifying criminal offenses please see the rule HERE.

Cuyahoga DD is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you are a person with a disability or are unable to use or access this site as a result of your disability, you may request a reasonable accommodation by calling 216-241-8230.