Helpdesk Support Specialist I
agile-defense
IT Customer Service Technician
agile-defense· Technical Support
About this role
About Agile Defense
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.
Requisition #: 1772
Job Title: IT Customer Service Technician
Location: On-Site, Redstone Arsenal, AL
Clearance Level: Secret, Must Have Clearance to Start
Required Certification(s):Must be IAT Level I (A+ce, Net+ce; Security+ce preferred) certified
Frequently Asked Questions
Is the salary disclosed for the IT Customer Service Technician position at agile-defense?
The salary for this IT Customer Service Technician role at agile-defense is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Customer Service Technician position at agile-defense located?
This IT Customer Service Technician role at agile-defense is based in Redstone Arsenal, AL. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Customer Service Technician role at agile-defense full-time or part-time?
This is listed as a Regular position. It is posted as a IT Customer Service Technician role in the Technical Support department at agile-defense.
Which team or department does the IT Customer Service Technician at agile-defense belong to?
This IT Customer Service Technician position is part of the Technical Support department at agile-defense. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Customer Service Technician position at agile-defense?
Click the "Apply Now" button on this page. You will be redirected to agile-defense's official application portal hosted on lever where you can submit your application directly.
When was the IT Customer Service Technician job at agile-defense posted?
This IT Customer Service Technician position at agile-defense was posted on Aug 3, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Customer Service Technician
agile-defense
You'll be redirected to agile-defense's official application page on Lever.