IT Compliance Officer

IT Compliance Officer | Compliance

As an IT Compliance Officer, you will play a key role in supporting our client partners with their IT governance, cybersecurity and compliance requirements, while also contributing to TDM Group's own compliance programme.

You will work with client partners to understand requirements, review their current position, coordinate evidence and improvement activities, and support them through audits, assessments and certification programmes. The role covers a range of ISO standards, cybersecurity certification schemes, regulatory requirements and recognised security frameworks.

 Key Responsibilities

Compliance Support and Advisory

• Support client partners with IT governance, cybersecurity and compliance requirements.
• Review compliance questionnaires, assessment requests and other compliance-related information received from client partners and third parties.
• Coordinate and complete client partner and supplier due diligence and compliance questionnaires, working with internal teams to gather accurate information and ensure responses reflect TDM Group's controls and compliance position.
• Assist client partners in understanding applicable standards, frameworks and regulatory requirements and what is required to meet them.
• Support client partners working towards certifications, accreditations or regulatory compliance objectives, including identifying gaps and coordinating required actions.

Audits, Assessments and Assurance

• Support internal and external audits, assessments and certification activities.
• Act as a key point of contact between client partners, internal teams and external auditors or assessors where required.
• Coordinate the collection and review of evidence needed to demonstrate compliance.
• Track audit findings, risks and remediation actions through to completion and maintain clear records of outcomes.

Policies, Risk and Governance

• Review and maintain policies, procedures, standards and compliance documentation.
• Support risk assessments and maintain relevant risk, compliance and action registers.
• Work with internal teams and client partners to ensure controls and processes meet applicable requirements.
• Monitor changes to relevant standards, regulatory requirements and security frameworks and help assess their impact.

TDM Group Compliance

• Support the ongoing maintenance and improvement of TDM Group's compliance programme.
• Support internal audits, annual reviews, surveillance audits and recertification activities.
• Assist with the ongoing maintenance of TDM Group’s ISO certifications, Cyber Essentials, Cyber Essentials Plus and other relevant accreditations or certification programmes.
• Coordinate evidence gathering and compliance actions across internal teams, and support the ongoing review of compliance documentation and processes.

Skills and Experience

• Experience in IT governance, risk management, compliance or information security, preferably within an IT services or MSP environment.
• Familiarity with compliance standards, regulatory requirements and cybersecurity frameworks.
• Experience supporting audits, assessments, compliance reviews or certification activities.
• Strong organisational and time-management skills with the ability to manage multiple activities and deadlines.
• Strong written and verbal communication skills, with the ability to work effectively with client partners, auditors and internal teams.
• Experience reviewing policies, procedures, compliance documentation and supporting evidence.
• Competence with Microsoft 365, including Excel, Word, Teams and SharePoint.

Qualifications

• A relevant professional qualification or certification in compliance, information security, risk management or auditing would be beneficial.
• ISO 27001 Internal Auditor, Lead Implementer, Lead Auditor or similar accreditation would be advantageous.
• A degree or equivalent qualification in information technology, cybersecurity, information security, risk, compliance or a related field is desirable but not essential.

Personal Attributes

• Detail-oriented with strong analytical and problem-solving skills.
• Proactive and organised, with the ability to follow activities and actions through to completion.
• Confident working with both technical and non-technical stakeholders.
• Team-focused with the ability to build strong relationships with colleagues, client partners and external organisations.

What We Offer

• Collaborative and supportive working environment.
• Medical & Dental insurance
• Additional holiday days for length of service
• Personal Days
• Mental health & wellbeing platform
• Learning & Development platform
• Reward and Recognition Programs
• Gym Membership Contribution 

TDM Group Amman Office hours are from Monday to Friday, 10:30 AM-7:00 PM.