IT Administrator

Title: IT Administrator

Experience: 3 to 5 Years

Company: Scry AI (IT Product)

Skills: Managing IT systems, ensuring security, Providing support, Managing data, Maintaining vendor relations, Ensuring compliance

Please refer to the Company Website - https://scryai.com/careers/?q=jobs

Job Description

We are seeking a results-oriented IT administrator to manage our company's computer infrastructure and supervise our IT department. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our networks and servers. To ensure success as an IT administrator, you should possess extensive experience in IT administration and the ability to optimize the performance of our IT infrastructure.

Roles and Responsibilities:

·        Monitoring and maintaining networks and servers.

·        Upgrading, installing and configuring new hardware and software to meet company objectives.

·        Implementing security protocols and procedures to prevent potential threats.

·        Helping the company stay compliant with cybersecurity regulations. 

·        Troubleshoot and resolve complex system issues 365 Administration and cloud.

·        Administer and maintain network infrastructure, including routers, switches, firewalls, and Wireless networks. Implement and manage network security measures.

·        Provide escalated support for end-user issues and incidents.

·        Manage user accounts, permissions, and access controls.

·        Collaborate with the team to address and resolve support tickets.

·        Implement and enforce security policies and best practices.

·        Work with vendors to procure and maintain IT hardware and software.

·        Conduct regular security audits and risk assessments.

·        Ensure compliance with relevant regulations and industry standards(ISO 27001 & SOC-2)

·        Performing diagnostic tests and debugging procedures to optimize computer systems.

·        Developing data retrieval and recovery procedures.

·        Designing and implementing efficient end-user feedback and error reporting systems.

·        Troubleshooting IT issues and providing support to employees 

·        Keeping up to date with advancements and best practices in IT administration.

Requirements:

·        Bachelor's degree in computer science, information technology, information systems, or similar.

·        Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.

·        At least 3+ years' experience in a similar role.

·        Extensive experience with IT systems, networks, and related technologies.

·        Solid knowledge of best practices in IT administration and system security.

·        Exceptional leadership, organizational, and time management skills.

·        Strong analytical and problem-solving skills.

·        Excellent interpersonal and communication skills.