Investor Services Officer I (2-year contract)

Computershare
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📍 Kowloon, Hong KongFull time

About this role

Location: Kowloon Bay, Hong Kong

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.

We give you a world of potential

We are currently recruiting for an Investor Services Officer in our contact centre reporting to the Senior Manager, Investor Services Team.

A role you will love

As an Investor Services Officer, you will handle telephone enquiries, answer enquiries from shareholders, investors, market intermediaries, employee share plan participants by phone based on relevant database and information. You will also have to arrange to send relevant instruction forms to shareholders by email, fax, or by post upon request.

In addition, you will escalate complaints to relevant parties for further investigation and handling. There will be work-life balance and no over-time work required in this role.

What will you bring to the role?   

You will bring some working experience, ideally in a contact centre. You will have excellent interpersonal and communication skills with a pleasant, patient and commitment personality with the ability to work independently.

In addition, it would be ideal to have basic knowledge of HK stock markets and/or employee share plans.

Other key skills required for the role include:

  • Secondary School or above
  • Good command in spoken Cantonese and Mandarin

 

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle. 
Health and wellbeing rewards that can be tailored to support you and your family. 
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.   
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. 
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Frequently Asked Questions

Is the salary disclosed for the Investor Services Officer I (2-year contract) position at Computershare?
The salary for this Investor Services Officer I (2-year contract) role at Computershare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Investor Services Officer I (2-year contract) position at Computershare located?
This Investor Services Officer I (2-year contract) role at Computershare is based in Kowloon, Hong Kong. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Investor Services Officer I (2-year contract) role at Computershare full-time or part-time?
This is listed as a Full time position. It is posted as a Investor Services Officer I (2-year contract) role at Computershare.
How do I apply for the Investor Services Officer I (2-year contract) position at Computershare?
Click the "Apply Now" button on this page. You will be redirected to Computershare's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Investor Services Officer I (2-year contract) job at Computershare posted?
This Investor Services Officer I (2-year contract) position at Computershare was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Investor Services Officer I (2-year contract)
Computershare
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