Investigation Associate, Middle Mile Product & Technology
Amazon· Administrative Support
About this role
Amazon is looking for an Investigation Associate that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Associate will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term, systemic solutions for a world-class customer experience. In this role, the Investigation Associate will be responsible for a wide range of duties related to identity verification. Flexible to work in 24x7 shift and flexible week-offs
Key job responsibilities
- Conduct investigations
- Take appropriate action to identify and help - minimize the risk posed by fraud or abuse patterns and trends
- Consistently achieve daily/weekly/monthly targets and quality standards for investigations
- Knowledge to systematically escalate problems or variance in the information
- Experience to follow through on the resolutions to ensure they are delivered
- Participate in ad-hoc projects and assignments as necessary
A day in the life
- Meet productivity, quality and other hygiene metrics/ goals
- Share inputs for SOP enhancements
Key job responsibilities
- Conduct investigations
- Take appropriate action to identify and help - minimize the risk posed by fraud or abuse patterns and trends
- Consistently achieve daily/weekly/monthly targets and quality standards for investigations
- Knowledge to systematically escalate problems or variance in the information
- Experience to follow through on the resolutions to ensure they are delivered
- Participate in ad-hoc projects and assignments as necessary
A day in the life
- Meet productivity, quality and other hygiene metrics/ goals
- Share inputs for SOP enhancements
Basic qualifications
- 6 months to 1 year of experience -Speak, write, and read fluently ( English ) -Experience with Microsoft Office products and applications
Preferred qualifications
- Experience with Microsoft Office products and applications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Frequently Asked Questions
Is the salary disclosed for the Investigation Associate, Middle Mile Product & Technology position at Amazon?
The salary for this Investigation Associate, Middle Mile Product & Technology role at Amazon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Investigation Associate, Middle Mile Product & Technology position at Amazon located?
This Investigation Associate, Middle Mile Product & Technology role at Amazon is based in Bengaluru, Karnataka, IND. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Investigation Associate, Middle Mile Product & Technology role at Amazon full-time or part-time?
This is listed as a full time position. It is posted as a Investigation Associate, Middle Mile Product & Technology role in the Administrative Support department at Amazon.
Which team or department does the Investigation Associate, Middle Mile Product & Technology at Amazon belong to?
This Investigation Associate, Middle Mile Product & Technology position is part of the Administrative Support department at Amazon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Investigation Associate, Middle Mile Product & Technology position at Amazon?
Click the "Apply Now" button on this page. You will be redirected to Amazon's official application portal hosted on amazonjobs where you can submit your application directly.
When was the Investigation Associate, Middle Mile Product & Technology job at Amazon posted?
This Investigation Associate, Middle Mile Product & Technology position at Amazon was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Investigation Associate, Middle Mile Product & Technology
Amazon
You'll be redirected to Amazon's official application page on amazonjobs.