Quality Assurance Analyst
expressgroup
Internal - Trainer
expressgroup· Operations
About this role
NATURE AND SCOPE OF JOB
The Trainer will be responsible for designing, coordinating, delivering, and evaluating training programs, including onboarding and continuous learning initiatives, to develop employee knowledge, skills, and performance in alignment with organizational goals.
DESCRIPTION OF DUTIES
- Conduct training needs assessments across different LOBS.
- Design, develop, and update training materials, presentations, manuals, and SOPs.
- Deliver engaging instructor-led, virtual, and on-the-job training sessions.
- Coordinate new employee orientation and onboarding programs.
- Facilitate refresher training and continuous development initiatives.
- Support leadership development and soft skills training where required.
- Develop and maintain annual training calendars.
- Schedule training sessions and coordinate venues, equipment, and logistics.
- Maintain accurate employee training records and attendance.
- Track mandatory certifications and renewal requirements.
- Prepare training reports, dashboards, and completion statistics.
- Ensure all training documentation is current and properly maintained.
- Evaluate training effectiveness through assessments, observations, feedback, and performance metrics.
- Identify skill gaps and recommend development plans.
- Monitor employee competency following training.
- Work closely with Quality Assurance and Operations to address performance trends through targeted training.
- Ensure mandatory compliance training is completed on schedule.
- Keep training materials aligned with company policies, regulatory requirements, and industry best practices.
- Maintain confidentiality of employee information and training records.
MINUNUM REQUIREMENTS
- One or more years actively functioning in the FWS department.
- Knowledge of DQ would be an asset.
- Excellent verbal and written communication.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to manage multiple training projects simultaneously.
- Flexibility and availability to adapt to changing circumstances.
- Ability to simplify complex concepts into easy-to-understand learning.
- Excellent coaching and mentoring abilities.
- Strong interpersonal skills with the ability to engage employees at all levels.
- Must be able to work on site.
Frequently Asked Questions
Is the salary disclosed for the Internal - Trainer position at expressgroup?
The salary for this Internal - Trainer role at expressgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Internal - Trainer position at expressgroup located?
This Internal - Trainer role at expressgroup is based in Georgetown, n/a, Guyana. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Internal - Trainer role at expressgroup full-time or part-time?
This is listed as a Full Time position. It is posted as a Internal - Trainer role in the Operations department at expressgroup.
Which team or department does the Internal - Trainer at expressgroup belong to?
This Internal - Trainer position is part of the Operations department at expressgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Internal - Trainer position at expressgroup?
Click the "Apply Now" button on this page. You will be redirected to expressgroup's official application portal hosted on bamboohr where you can submit your application directly.
When was the Internal - Trainer job at expressgroup posted?
This Internal - Trainer position at expressgroup was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Internal - Trainer
expressgroup
You'll be redirected to expressgroup's official application page on bamboohr.