Safety and Compliance Officer
expressgroup
Internal Mentor - FWS
expressgroup· Operations
About this role
NATURE AND SCOPE
The mentor is responsible for guiding, training, and supporting team members to ensure optimal performance within the operational setting. He/She mentor serves as a liaison between leadership and frontline employees, helping to develop skills, boost productivity, and maintain company standards.
SHIFT DETAILS
Monday to Friday
2 hours daily
DESCRIPTION OF DUTIES
- Assigned 10-15 representatives.
- Assigned 10 hours a week for mentor duties.
- Monitor the quality control process and evaluate the performance of team members. 3 evaluations for each assigned employee per week.
- Review and analyze data to identify trends, deviations, and areas for improvement.
- Offer constructive feedback to team members on their performance, highlighting areas of improvement and recognising successes.
- Provide coaching and support to help individuals enhance their skills and capabilities in quality control.
- Conduct weekly collaboration calls with the team to develop effective solutions and preventive measures to maintain or improve quality standards.
- Promote continuous improvement initiatives to enhance the efficiency and effectiveness of quality control processes.
- Facilitate knowledge-sharing and learning sessions within the team to enhance overall quality awareness.
- Ensure accurate and comprehensive documentation of quality control activities, findings, and actions taken.
- Uphold ethical conduct, professionalism, and integrity in all quality control activities and interactions.
- Provide guidance and training to team members on quality control processes, methodologies, and best practices
- Help individuals understand quality standards, regulations, and compliance requirements relevant to Fleetworthy.
- Establish clear quality objectives and standards in alignment with organizational goals and Fleetworthy benchmarks.
- Ensure that team members are aware of the defined quality criteria and expectations.
MINIMUM REQUIREMENTS:
- No disciplinary actions in the past 3 months.
- Maintained an average scorecard rating of 85% over the past three months.
- Must be confirmed with Express and in the Fleetworthy Solutions Department.
- Excellent communication and interpersonal skills to effectively mentor and collaborate with team members.
- Computer literate (Excel, Word, email, Google Docs).
- A strong work ethic.
- Customer service skills.
- Ability to work well under various stressful and time-sensitive situations.
- Able to multitask and prioritize assigned tasks in a fast-paced environment.
- In-depth understanding of quality control principles and best practices relating to Fleetworthy Solutions.
- Team-Oriented
Frequently Asked Questions
Is the salary disclosed for the Internal Mentor - FWS position at expressgroup?
The salary for this Internal Mentor - FWS role at expressgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Internal Mentor - FWS position at expressgroup located?
This Internal Mentor - FWS role at expressgroup is based in Georgetown, n/a, Guyana. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Internal Mentor - FWS role at expressgroup full-time or part-time?
This is listed as a Full Time position. It is posted as a Internal Mentor - FWS role in the Operations department at expressgroup.
Which team or department does the Internal Mentor - FWS at expressgroup belong to?
This Internal Mentor - FWS position is part of the Operations department at expressgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Internal Mentor - FWS position at expressgroup?
Click the "Apply Now" button on this page. You will be redirected to expressgroup's official application portal hosted on bamboohr where you can submit your application directly.
When was the Internal Mentor - FWS job at expressgroup posted?
This Internal Mentor - FWS position at expressgroup was posted on Jun 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Internal Mentor - FWS
expressgroup
You'll be redirected to expressgroup's official application page on bamboohr.