Intern, Product Support

Teleport· Product & Technology
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📍 Bukit Damansara, Wilayah Persekutuan Kuala Lumpur, MalaysiaFull time

About this role

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

ALLOWANCE : RM 1000

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

Most of your time will be spent driving impact through:

    • Manage and resolve support tickets across multiple products.
    • Troubleshoot issues, provide solutions, and escalate cases when necessary.
    • Communicate effectively with both internal and external stakeholders, ensuring clear and professional interactions.
    • Efficiently prioritize and multitask, balancing ticket resolution with side projects.

These are minimum-requirement skills and a ‘must-have’ for the role:

  • Google Sheets, Excel, and other Google productivity tools for reporting and data management.
  • Strong troubleshooting and problem-solving skills
  • Ability to analyze logs, reports, and system data for issue investigation
  • Ability to multitask and stay organized – Capable of managing multiple configuration requests, support tasks, and priorities while meeting deadlines in a fast-paced environment.
  • Willingness to learn new systems, tools, and product workflows quickly.
  • Strong attention to detail – Able to accurately perform system configurations, follow documented processes, and identify discrepancies during testing or setup.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

Frequently Asked Questions

Is the salary disclosed for the Intern, Product Support position at Teleport?
The salary for this Intern, Product Support role at Teleport is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Intern, Product Support position at Teleport located?
This Intern, Product Support role at Teleport is based in Bukit Damansara, Wilayah Persekutuan Kuala Lumpur, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Intern, Product Support role at Teleport full-time or part-time?
This is listed as a Full time position. It is posted as a Intern, Product Support role in the Product & Technology department at Teleport.
Which team or department does the Intern, Product Support at Teleport belong to?
This Intern, Product Support position is part of the Product & Technology department at Teleport. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Intern, Product Support position at Teleport?
Click the "Apply Now" button on this page. You will be redirected to Teleport's official application portal hosted on workable where you can submit your application directly.
When was the Intern, Product Support job at Teleport posted?
This Intern, Product Support position at Teleport was posted on Jul 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Intern, Product Support
Teleport
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You'll be redirected to Teleport's official application page on workable.