Intern Business Process Analyst (Quality & Process Department)

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 

Job Description

We are looking for a motivated student or recent graduate who wants to learn how businesses improve quality, manage risks, protect information, and keep operations running smoothly.
This role is based in Ukraine; you can apply from anywhere in Ukraine and work remotely on a part-time basis.

Responsibilities:

With support from experienced mentors, you will:

• Learn how business processes work and help improve them.
• Help document processes, workflows, and business requirements.
• Support quality, information security, business continuity, and risk management activities.
• Assist in identifying risks and improvement opportunities.
• Participate in internal audits and compliance reviews.
• Help prepare reports, presentations, and process documentation.
• Work with different teams to collect information and support improvement projects.
• Learn how international standards such as ISO 9001 (Quality), ISO 27001 (Information Security), and ISO 22301 (Business Continuity) are applied in a real IT company.

Qualifications

• Student or recent graduate in Business, IT, Management, Economics, or a related field.
• Strong analytical and problem-solving skills.
• Interest in business processes, quality, security, or risk management.
• Ability to organize information and create clear documentation.
• Good communication skills and willingness to learn.
• Basic understanding of Microsoft Office tools.
• English level B2 or higher.

Nice to Have

• Knowledge of BPMN, UML, or other process modeling tools.
• Basic understanding of ISO standards, quality management, or information security.
• Interest in auditing, compliance, or continuous improvement.

Additional Information

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.