Interfaces Administrator

Who We Are 

Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. 

We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. 

While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer.   

Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity 

What’s In It For U 

• Work Where You Thrive: Find a hybrid work environment that allows you to enjoy great work life balance, stay connected and collaborative 

• Generous Time Off: Our leadership believes in taking the time you need when you need it.  

• Day One Health Benefits + Employer-Matched Retirement Savings: You might think these are table stakes, but we know these matter to you. 

• More Than Just Core Values: Our values are fundamental in how we attract, train, and retain top talent. 

• Award-Winning Onboarding Program: We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year. 

• Real Career Growth Opportunities: We love to promote from within with over 25% of our open roles filled through internal applicants on average. 

• Mentorship Program: We support a champion culture and growth mindset by pairing you with experienced, talented leaders to help you grow personally and professionally. 

• Insurity Podcasts: Explore podcasts from our Learning & Development team for deeper insight into Insurity products, company innovation, and the business as a whole. 

• Continuous Learning Opportunities: Own your development with your own LinkedIn Learning and Kaplan licenses. 

• Employee Referral Bonus: Once you come onboard, give Insurity the biggest compliment you can give by referring someone to work here and earn a referral bonus. 

Insurity’s Next Interfaces Administrator

Insurity’s next Interfaces Administrator will be the go-to specialist for our AI-enabled integrations and automations, ensuring critical workflows, agents, and data flows run reliably every day. You’ll monitor and troubleshoot interfaces and AI agents, document and improve runbooks, and turn business needs into practical automations using tools like Copilot/Claude and Python or PowerShell. Partnering with Cloud Operations you’ll coordinate the AI agent lifecycle—from intake and prioritization through testing, rollout, and continuous optimization—so our teams can work smarter and faster.

What Our Interfaces Administrator Will Do 

• Support existing integration solutions and assigned AI-enabled automations or agents by being able to troubleshoot, investigate, and identify issues.
• Work with services and orchestrations to investigate support for failed jobs and approved AI / automation jobs where applicable.
• Create supporting document for integration failures and integration processes, and AI agent support procedures where required.
• Perform daily monitoring of batch jobs and assigned AI agents / automation workflows to make sure all jobs process normally.
• Elicit integration requirements from the business, leading requirements gathering meetings where necessary, and identify AI automation opportunities where applicable.
• Analyze the requirements to determine the system needs to fulfill those requirements, including any AI tool, data, or knowledge source dependencies where applicable.
• Prepare integration use cases and leading walkthroughs to validate the documentation, including AI-assisted workflow use cases where required.
• Provide 24x7 on call support for automation processes.
• Manage file transfer permissions and use it as part of batch integration jobs.
• Set-up and maintain PGP encryption keys with customers.
• Code automation jobs in JavaScript, Python, or PowerShell where appropriate.
• Track assigned AI agent or automation work items, support stakeholder follow-up, and help unblock rollout dependencies where required.
• Stay up to date on industry and job-related trends and best practices, including AI, prompt usage, and automation best practices.
• Other duties as assigned.

Who We’re Looking For 

We’re looking for someone with 1 year of experience in a 24x7 high-availability production environment. The ideal candidate is detail-oriented, technically curious, comfortable with Python or PowerShell, and confident using tools like ChatGPT or Claude to support prompts, research, and light AI-enabled work. They should be organized, dependable, and effective at coordinating with stakeholders to keep actions moving.

Key Skills: 

• Active listening
• Analytical and critical thinking
• Self-starter and quick learner
• Detail oriented
• Ability to collaborate and work independently
• Written and oral English communication
• Time management including work planning, prioritization, and organization
• Sound judgement
• Ability to handle multiple priorities and/or tasks
• Flexible and adaptable
• Maintain confidentiality
• Work with other team members

System Knowledge:

Highly Proficient knowledge and experience with:

• Microsoft Office Suite
• Windows OS
• SQL ServerP
• Python or PowerShell scripting
• Familiarity with ChatGPT, Claude, or similar AI tools is preferred
• Relevant certifications in scripting, automation, integration platforms, or approved AI tools are a plus

Education: 

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent work experience
• 1 year in a 24x7 high-availability production environment

Thank you for your interest in Insurity!  Please understand that due to the volume of applicants we receive, only selected candidates will be contacted.