Intensive Care Coordinator

Overview

EastPointe Hospital is a private, free-standing psychiatric hospital for adults and adolescent males (ages 12 – 18) located in Daphne, Ala. EastPointe’s clinical and medical professionals assess and evaluate adults and adolescents in psychiatric crisis. Treatment focuses on stabilizing psychiatric symptoms and preventing psychiatric commitment. Adults and/or adolescents admitted to EastPointe will have exhibited life-threatening, destructive or disabling behavior or symptoms. Each patient completes a psychiatric diagnostic evaluation and receives 24-hour clinical care for the duration of their stay. The goal is for each patient to return to home or to the least restrictive level of care.

Responsibilities

Clinical Responsibilities

• Responds to crisis calls in a timely fashion
• Coordinates Child/Adolescent Crisis Team response to crises
• Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation
• Effectively determines the level of response needed in crisis situations and prioritizes need for response
• Communicates effectively with Access to Care
• Provides crisis response when needed
• Demonstrates the ability to assess the consumer needs utilizing the CANS
• Identifies goals and plans for appropriate services
• Provides appropriate linkage to community resources
• Monitors consumers to secure placement in the least restrictive environment
• Provides ongoing monitoring of consumers’ progress and needs as assessed in the CANS
• Advocates on behalf of the consumers to secure community resources
• Effectively collaborates with the treatment team members and outside sources in the delivery of case management services
• Evaluates the consumer for discharge planning
• Track clinical outcomes according to contractual agreement
• Effectively demonstrates the application of child/adolescent specific competencies

Supervision and Consultation

• Seeks clinical supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance case management skills

Clinical Record Keeping

• Documents in a timely fashion per AltaPointe policy
• Documents appropriate, complete, and comprehensive CANS assessments
• Documents measurable and specific goals in the individualized service plan
• Documents in a clear and concise manner, types of consumer problems, ISP goals addressed, and services provided
• Documents case disposition, case closings, follow-up, and referrals
• Documents legibly

Case Load Management:

• Effectively manages caseload based on consumer needs
• Meets AltaPointe productivity standards

Qualifications

Bachelor’s degree in a mental health discipline. Must be at least age 23, maintain a valid verifiable driver license and maintain a clear driving record.

Knowledge in child/adolescent specialty, outlined below, to be attained within six (6) months of employment:

• Knowledge of psychiatric disorders in the child/adolescent population
• Basic knowledge of growth and development of child/adolescent consumers as related to all intellectual, emotional, spiritual, and physical aspects of their development
• Knowledge of developmental disabilities and mental retardation in the child/adolescent population
• Basic knowledge of behavior management and parenting issues
• Knowledge of cultural diversity
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practice
• Knowledge of effects of physical/sexual/emotional abuse and neglect issues
• Knowledge of available community resources as applied to child/adolescent
• Certified by the Alabama State Department of Mental Health to provide adult and/or child/adolescent case management services 
• Knowledge of the CANS (Child and Adolescent Needs and Strengths Assessment)
• Experience facilitating behavioral health therapy groups with children, adolescents, and adults