Description

Summary:
The Insurance Sales and Relationship Manager leads Personal Lines sales and service teams within Huntington Insurance, driving production growth, customer retention, referral development, and operational excellence. This role is responsible for developing producers and service professionals, specifically leading the Insurance Green Team that supports internal colleagues who are customers, strengthening partnerships across the organization, and increasing awareness and adoption of Personal Lines insurance solutions among colleagues and clients.

Duties and Responsibilities

• Supports the development, execution, and growth of the Insurance Green Team, a colleague-focused concierge service designed to increase awareness, accessibility, and utilization of Personal Lines insurance solutions across the organization.

• Responsible for training, coaching, and developing producers and service team members in conjunction with corporate product and sales training programs.

• Directs and monitors producer sales plans, goals, activities, and pipeline management.

• Actively partners with bank leadership, and other internal stakeholders to promote insurance solutions as part of a holistic client and colleague experience.

• Assists with prospect inventory development and referral generation opportunities.

• Manages producers and team members to properly document sales and service activities within the agency management system.

• Supports and monitors cross-sell activities among insurance lines and bank partners to maximize relationship value and customer penetration.

• Reinforces service standards, monitors performance metrics, and implements process improvements to enhance customer and colleague experiences.

• Develops and implements producer succession plans for departing sales team members.

• Performs other duties as assigned.

Basic Qualifications:

• Bachelor's Degree

• Property & Casualty Insurance license

• 5+ years Personal Lines insurance experience, including sales, or sales management responsibilities

Preferred Qualifications:

• Experience with Agency Management Systems, including Sagitta
• Strong time management skills, attention to detail and ability to prioritize.
• Strong written and verbal skills with high levels of professionalism.
• Need to be able to thrive in a collaborative, team-oriented environment.
• Strong problem-solving skills and ability to handle complex issues.
• Ability to multi-task and meet tight deadlines.
• Strong PC and internet skills including intermediate user level for Excel, PowerPoint and Word.
• Knowledge of benefits and usage of AI within the workplace

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Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.