Inside Solution Architect - Americas

dragos· Pre-sales
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📍 United States

About this role

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place. 

About the Role:

As an Inside Solution Architect, you focus on the early customer journey: giving prospective customers their first real look at Dragos technology as part of prospective customer development. You work closely with Business Development Representatives and Marketing to move prospects from initial interest toward a qualified opportunity, and with Senior Solution Architects when a deeper technical evaluation is ready to begin. You also contribute to the maintenance of the demo content and environments the broader Solution Architecture team depends on every day. 

Responsibilities: 

  • Engage Early in the Customer Journey: Join prospective customers early, before a formal technical evaluation begins, to understand their environment, challenges, and technical objectives. 
  • Deliver Early-Stage Demonstrations: Conduct remote, tailored product walkthroughs that give prospects a credible first look at the Dragos Platform, supporting prospective customer development alongside account teams and Marketing. 
  • Maintain Demo Content and Environments: Build and maintain the demo content, data sets, and lab environments the broader Solution Architecture team relies on, keeping them current with the latest Platform capabilities. 
  • Consult and Recommend: Offer consultative recommendations grounded in Dragos best practices, helping prospects understand how Dragos addresses their specific OT security challenges. 
  • Handle Inbound Queries: Respond to inbound product and services questions, including requests for information, proposals, and statements of work. 
  • Feed Insights Back: Share what you learn from prospects and customers with Product Management, Marketing, and Engineering to help shape the roadmap. 

Qualifications: 

  • 1-2 years of experience in a technical, customer-facing, or pre-sales role, or equivalent education. 
  • Working knowledge of networking fundamentals: TCP/IP and the OSI model. 
  • Strong written and verbal communication skills, with the ability to present technical concepts clearly to technical and non-technical audiences alike. 
  • Ability to manage multiple demo environments and competing priorities independently. 
  • A genuine drive to continuously learn new technology. 
  • Strong presentation, relationship-building, and negotiation skills. 
  • Willingness to travel occasionally, up to 15%. 

 

Compensation: 

  • OTE:  $126,500
  • Competitive Equity Package  
  • Comprehensive Benefits Plan 

 

#LI-BR1 #LI-REMOTE   

Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

Frequently Asked Questions

Is the salary disclosed for the Inside Solution Architect - Americas position at dragos?
The salary for this Inside Solution Architect - Americas role at dragos is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Inside Solution Architect - Americas position at dragos located?
This Inside Solution Architect - Americas role at dragos is based in United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Inside Solution Architect - Americas at dragos belong to?
This Inside Solution Architect - Americas position is part of the Pre-sales department at dragos. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Inside Solution Architect - Americas position at dragos?
Click the "Apply Now" button on this page. You will be redirected to dragos's official application portal hosted on greenhouse where you can submit your application directly.
When was the Inside Solution Architect - Americas job at dragos posted?
This Inside Solution Architect - Americas position at dragos was posted on Oct 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Inside Solution Architect - Americas
dragos
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You'll be redirected to dragos's official application page on Greenhouse.