Incubation Manager

Hey, mabuhay! 👋

Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

Now, we're looking for a Incubation Manager, to lead one of the most important parts of our business: helping newly signed-up riders become confident, successful, and consistently earning members of the Angkas community.

Responsibilities:

• Design and manage a step-by-step program that helps new riders build confidence, develop good habits, and reach consistent earnings within their first month.
• Set clear, achievable milestones for new riders at each stage of their journey — from completing their first successful trip to becoming a regular, dependable earner.
• Analyze rider behavior and performance data to identify exactly where new riders tend to struggle or drop off, and design targeted solutions to address those specific problems.
• Develop and manage communications (in-app messages, notifications, and other content) that motivate and guide new riders through their early weeks on the platform.
• Collaborate with our Product team to improve in-app features that make it easier for new riders to succeed — things like guided walkthroughs, earnings tools, and progress tracking.
• Work closely with our Operations team to make sure the on-the-ground onboarding experience (training, orientation, local support) is consistent and effective across different locations.
• Partner with our Data team to track key performance indicators, measure the success of new programs, and continuously refine the new rider journey based on real results.
• Coordinate with our rider community and support programs to connect new riders with mentorship, peer support, and other resources that help them succeed early on.

At Angkas, we believe in giving our people the trust and flexibility to work in a way that helps them and their teams perform at their best. Whether you’re working onsite, remotely, or in a hybrid setup, we provide the flexibility, you bring the drive. ⚡

Let’s get this show on the road!🚦

• 3–5 years of experience in marketing, customer/user lifecycle management, growth, or a related field — ideally in a business where you had to help new customers or partners succeed early on (e.g., a marketplace, subscription service, gig-economy platform, or app-based business).
• A track record of using data to figure out why something isn't working, not just reporting that it isn't working. You should be comfortable digging into numbers to find the real reason behind a problem before proposing a solution.
• Experience with tools that send automated messages or communications to users based on their behavior (for example, tools that send reminders, tips, or offers at the right moment).
• Strong ability to work with different teams — you'll regularly collaborate with product, operations, and data teams to get things done.
• Clear, confident communication skills, both in writing and in person.
• A genuine interest in understanding what motivates people who earn their income through flexible, independent work — and how to support them.
• Experience in the Philippine market is a strong plus. Familiarity with ride-hailing, delivery, or similar platforms is helpful but not required.

Work your way – Enjoy flexibility and the freedom to thrive in your role.
Work-life balance – Build a career without sacrificing your personal life.
Free perks – Fuel up with free meals and stay active with gym access.
Grow fast – Unlock career advancement and promotion opportunities.
Get rewarded – Earn a competitive salary with opportunities for pay increases.
Start-up energy – Be part of a fast-moving, innovative team where your ideas matter.
Global vibes – Collaborate with a diverse, multicultural team in an agile workplace.
Tech-driven culture – Work with modern tools and cutting-edge technology that keep you ahead of the game.