Inbound Sales Representative
The Job Portal
Inbound Sales Representative
About this role
Summary
Disaster Care Capital is a West London-based fire and flood restoration company helping homeowners and businesses when the unexpected happens. We receive inbound enquiries every day and need a sharp, empathetic sales professional to respond quickly, understand the situation, and make sure no genuine opportunity goes cold. This starts as a part-time role, we have a probation period of 1 month, after one month we offer 2% commission in addition to the salary.
What you’ll be doing:
1- Respond to inbound leads promptly through phone, CRM and follow-up messages
2- Speak with homeowners and property contacts with confidence, empathy and professionalism
3- Qualify each enquiry by gathering accurate information about the damage, property, urgency, insurance situation and next steps
4- Keep leads moving with timely follow-up until they are booked, disqualified or closed Maintain clear, complete CRM notes so the operations team has everything they need
5- Own assigned leads from initial response through qualification, follow-up and clear closure
6- Maintain accurate and complete GoHighLevel records for every customer interaction, including Result / Issue / Next Step / Follow-Up, correct pipeline stage, lead status and next-action date.
7- Follow DCC's approved Sales Playbook, pricing/estimate guidance, communication templates and CRM standards consistently.
8- Help improve our lead-response process as we grow
You’ll be a strong fit if you have:
2+ years’ experience in inbound sales, lead qualification, BDR, customer service sales or a similar phone-based role
Excellent spoken English C1+, with a clear and natural communication style suitable for speaking with UK customers
The ability to build trust quickly, ask the right questions and stay calm when people are stressed
Strong follow-up discipline — you do not let leads disappear
Experience using a CRM; GoHighLevel experience is a bonus
Availability for agreed UK working hours, including scheduled weekend coverage, is required during UK business hours.
UK market or UK customer-service experience is preferred, but not essential
What we’re looking for:
Your job is to respond faster and better than anyone else.
We want someone organised, commercially minded and genuinely reliable—someone who can own the lead journey from first call to clear outcome.
Frequently Asked Questions
Is the salary disclosed for the Inbound Sales Representative position at The Job Portal?
The salary for this Inbound Sales Representative role at The Job Portal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Inbound Sales Representative job at The Job Portal remote?
Yes, this Inbound Sales Representative position at The Job Portal is remote, with team members based in Moldova, Remote. You can work from home or anywhere in the supported regions.
How do I apply for the Inbound Sales Representative position at The Job Portal?
Click the "Apply Now" button on this page. You will be redirected to The Job Portal's official application portal hosted on workable where you can submit your application directly.
When was the Inbound Sales Representative job at The Job Portal posted?
This Inbound Sales Representative position at The Job Portal was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Inbound Sales Representative
The Job Portal
You'll be redirected to The Job Portal's official application page on workable.