In-Room Dining Waiter

Waldorf Astoria London - Admiralty Arch is seeking an In‑Room Dining Waiter to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

This is a unique opportunity for an experienced luxury hotelier to join the founding team and help shape the guest experience at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.

Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026
 Proudly voted by our Team Members

A World of Rewards

• Competitive salary + service charge 

• Complimentary, nourishing meals provided while on duty

• Exceptional development programmes, designed to support and accelerate your growth at every stage

• Opportunities to make a meaningful impact through our industry-leading Corporate Responsibility initiatives

• Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage

• High street savings through Perks at Work

• 28 days’ holiday, including bank holidays, rising to 33 days with length of service

We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.

Here's what you'll do during a typical day:

As an In‑Room Dining Waiter, you will deliver personalised, discreet, and impeccably timed service within the privacy of our guests’ rooms. You will ensure every order is executed with precision, elegance, and attention to detail, contributing to both guest satisfaction and operational excellence.

You will perform the following responsibilities to the highest standards of luxury hospitality:

• Respond to guest requests promptly, graciously, and with professional discretion
• Demonstrate comprehensive knowledge of the in‑room dining menu, promotions, and daily specials
• Accurately take food and beverage orders and enter them into the point‑of‑sale system
• Retrieve and deliver food and beverage orders with precision, efficiency, and refined presentation
• Ensure guest satisfaction throughout the dining experience, anticipating needs and preferences
• Serve alcoholic and non‑alcoholic beverages in full compliance with licensing regulations and company standards
• Maintain in‑room dining service stations fully stocked, organised, and presented to brand standards

What are we looking for?

Waiters supporting In‑Room Dining within Hilton’s luxury portfolio embody discretion, precision, and an unwavering commitment to personalised service. To succeed in this role, you will demonstrate:

• A positive, attentive, and service‑driven attitude with a calm, professional presence
• Clear, confident verbal and written communication skills, delivered with discretion and courtesy
• A consistent commitment to refined, detail‑driven service within private guest environments
• Impeccable grooming and personal presentation, reflecting luxury brand standards
• Flexibility to adapt to varying service times, operational rhythms, and guest expectations
• The ability to work independently with confidence while contributing seamlessly to a cohesive team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 

• Previous experience in Food & Beverage or a luxury hospitality environment is highly desirable. 
• Experience with cash handling and point‑of‑sale systems  
• Knowledge of Food Hygiene and safety regulations 

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.