Implementation Specialist
FieldPulse
Implementation Specialist
solera· 7212 Autoclaims Servicios, S.A. de C.V.
About this role
Role Description
- Support the pre and post implementation process following all the implementation processes stablished.
- Technical customer facing expert, able to communicate clearly and easily with mainly technical contacts;
- Support on gathering all customer requirements to deliver a thorough and customer focused implementation and configuration strategy.
- Ability to document test scenarios of configuration to support QA.
- SME in a number of the Solera products, particularly understanding the configuration and integration capabilities.
- Collaborate with both configuration and training to support on customer requirements understanding and the broader Solera team to deliver new product developments.
- On occasion train the customer on the newly delivered configuration.
- Support in cross functional alignment with product and sales, to ensure alignment on roadmap
- Provide support on customer deliveries and SME products.
- Support and collaborate on the generation of all the Professional Services documentation
Key Competencies
- Insurance Domain Expertise: Hands-on experience in P&C or auto claims operations in Mexico (former adjusters, claims analysts, or appraisers).
- Professional Polish: High executive presence and structured communication when working with enterprise clients.
- UI / Tech Aptitude: Quick learner capable of becoming a power user of our software interface.
- 4-6 years of experience in large transformation programs, utilising high-performing teams, ideally leveraging agile methodology
- Technical requirements gathering or business analysis experience, ideally in Automotive or Insurance markets, able to ‘think out of the box’ to deliver value solutions to customers.
- Excellent customer facing skills, collaboration and communication.
- Strong interpersonal skills, able to build relationships within the Professional Services team, passionate about collaborating and communicating mainly with internal stakeholders.
- Meticulous attention to detail.
Tools and Skills
- Relationship with other Solera Departments / Customers
- Product and Development; Customer Support
- On occasion attend meetings with Sales and Final Customers
Frequently Asked Questions
Is the salary disclosed for the Implementation Specialist position at solera?
The salary for this Implementation Specialist role at solera is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Implementation Specialist position at solera located?
This Implementation Specialist role at solera is based in Mitikah. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Implementation Specialist role at solera full-time or part-time?
This is listed as a Full time position. It is posted as a Implementation Specialist role in the 7212 Autoclaims Servicios, S.A. de C.V. department at solera.
Which team or department does the Implementation Specialist at solera belong to?
This Implementation Specialist position is part of the 7212 Autoclaims Servicios, S.A. de C.V. department at solera. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Implementation Specialist position at solera?
Click the "Apply Now" button on this page. You will be redirected to solera's official application portal hosted on workday where you can submit your application directly.
When was the Implementation Specialist job at solera posted?
This Implementation Specialist position at solera was posted on Aug 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Implementation Specialist
solera
You'll be redirected to solera's official application page on Workday.