Implementation Engineer

pactfi· Client Enablement
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🌍 Remote📍 Seattle, WA (Remote)FullTime💰 USD 130K–150K

About this role

About PactFi

Private asset markets (PE, Private Credit, VC, Real Estate) have 10x to 9.8T in AUM over the past decade and are projected to grow to $17T in the next five years. However, digital infrastructure has not kept pace, with most of the market operating predominantly in error-prone, internal-only software solutions.

PactFi provides secure, end-to-end, operational infrastructure for managing complex private credit transactions. Our web-based application brings together all parties involved in such a transaction to more efficiently allocate capital, complete KYC, share documents, manage funds flow, and more. The platform is secured to a bank-grade standard, and we have received our SOC 2 Type 2 attestation.

PactFi was developed in close partnership with two of the industry's largest players, both of whom represent the top 3 players in the private credit space by both size (AUM) and deal activity.

About the Job

We're seeking an Implementation Engineer to drive technical execution across the end-to-end client lifecycle.

This is a hands-on role reporting to the Client Enablement Lead. From day one, you will execute client enablement across client implementations, product adoption, software development, and technical support.

This role is based in our New York office. Travel is not required, though there may be optional opportunities to engage with clients in person when beneficial.

What You'll Do

  • Directly manage Tier 1 client accounts across implementations, data migrations, API enablement, and support

  • Partner with Product and Engineering to develop and ship internal tooling and client-facing solutions independent of the product roadmap

  • Own technical troubleshooting and support for covered accounts

  • Maintain visibility across product usage, client workflows, tech stacks, and dependencies

What You Bring

  • 3-5 years of experience in application engineering, data migrations, product analytics, and support engineering in consulting, professional services, FinTech, or enterprise SaaS

  • Proficient in AI-assisted development and debugging, APIs, and technical implementations

  • Business technology expertise working across vendor systems (Pendo, Amazon Redshift, Intercom)

  • Excellent communication skills

  • Experience in private credit, financial infrastructure, or regulated financial products is a plus

What We Offer

  • Competitive salary + equity.

  • Healthcare coverage.

  • 401k

Frequently Asked Questions

What is the salary for the Implementation Engineer role at pactfi?
The listed salary for this Implementation Engineer position at pactfi is USD 130K–150K. This is a remote FullTime role.
Is the Implementation Engineer job at pactfi remote?
Yes, this Implementation Engineer position at pactfi is remote, with team members based in Seattle, WA (Remote). You can work from home or anywhere in the supported regions.
Is the Implementation Engineer role at pactfi full-time or part-time?
This is listed as a FullTime position. It is posted as a Implementation Engineer role in the Client Enablement department at pactfi.
Which team or department does the Implementation Engineer at pactfi belong to?
This Implementation Engineer position is part of the Client Enablement department at pactfi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Implementation Engineer position at pactfi?
Click the "Apply Now" button on this page. You will be redirected to pactfi's official application portal hosted on ashby where you can submit your application directly.
When was the Implementation Engineer job at pactfi posted?
This Implementation Engineer position at pactfi was posted on Aug 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Implementation Engineer
pactfi · 💰 USD 130K–150K
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You'll be redirected to pactfi's official application page on Ashby ATS.