Implementation Analyst
Jio Haptik· Jio
About this role
What do we want to accomplish and why we need you?
Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.
What responsibilities will you be trusted with for the Sr. Analyst Role:
- Primary responsibility to build chatbot solutions working closely with the PMs, IEs and QAs
- Working with PMs to map solutions for projects that solve customer's business goals, keeping the user experience at the centre of the thought process
- Managing client communications for project updates, clarification calls, daily scrum calls
- In-depth knowledge about the platform and also mentor Analysts with queries related to their responsibilities and upskill them with the platform capabilities
- Leading the projects end to end right from Solutioning to go live
- Assisting the QA in testing the bot to debug and fixes the issues raised
What skills, expertise, and experience are we looking for?
- 1+yrs preferred
- Understanding of APIs/backend system preferred
Frequently Asked Questions
Is the salary disclosed for the Implementation Analyst position at Jio Haptik?
The salary for this Implementation Analyst role at Jio Haptik is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Implementation Analyst position at Jio Haptik located?
This Implementation Analyst role at Jio Haptik is based in Mumbai, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Implementation Analyst role at Jio Haptik full-time or part-time?
This is listed as a CONTRACTOR position. It is posted as a Implementation Analyst role in the Jio department at Jio Haptik.
Which team or department does the Implementation Analyst at Jio Haptik belong to?
This Implementation Analyst position is part of the Jio department at Jio Haptik. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Implementation Analyst position at Jio Haptik?
Click the "Apply Now" button on this page. You will be redirected to Jio Haptik's official application portal hosted on freshteam where you can submit your application directly.
When was the Implementation Analyst job at Jio Haptik posted?
This Implementation Analyst position at Jio Haptik was posted on Sep 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Implementation Analyst
Jio Haptik
You'll be redirected to Jio Haptik's official application page on freshteam.