HVAC Service Manager
allproplumbers
HVAC Service Manager
southerngoodman· Administration
About this role
You’re a proven leader in the trade, and you want to join a team that values your expertise, empowers your leadership, and gives you the autonomy to build a winning department.
Who We Are
We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in the Richmond area. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to lead a team like this. How much you feel appreciated when you build systems that work and mentor technicians who excel. How much we invest in leadership development and industry-leading training. How rewarding it is to drive operational excellence in a company where quality and integrity come first. People often come to us looking for a job. They stay with us because they find a fulfilling career, leadership support, and real opportunities to grow.
Why Choose SoGood Plumbing, Heating & Air
- Competitive Compensation: Competitive base salary plus performance bonuses/incentives.
- Health Coverage: Medical, Vision, and Dental Insurance with SoGood paying $250 monthly towards medical.
- Work-Life Balance: Unlimited Paid Leave.
- Retirement: 401(k) retirement plan.
- Leadership Development: Paid executive and operational training through Nexstar Network.
- Company Tech: Company-supplied phone, and iPad/laptop.
You will lead, mentor, and scale our HVAC service department to deliver exceptional service, hit operational targets, and build a high-performing team of elite service technicians. Key Sub Tasks
- Lead, coach, and develop service technicians through regular ride-alongs, technical training, and soft-skill development.
- Oversee daily service operations in coordination with dispatch to maximize field efficiency and customer satisfaction.
- Track and manage key departmental metrics (KPIs), including revenue goals, average ticket size, conversion rates, and customer review scores.
- Handle escalated customer concerns with professionalism, ensuring high client retention and five-star satisfaction.
- Conduct weekly team meetings, technical review sessions, and safety briefings.
- Ensure all truck inventory, equipment, tools, and departmental paperwork meet company standards.
- Recruit, interview, and onboard top-tier HVAC talent to support company growth.
There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you
Frequently Asked Questions
Is the salary disclosed for the HVAC Service Manager position at southerngoodman?
The salary for this HVAC Service Manager role at southerngoodman is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the HVAC Service Manager position at southerngoodman located?
This HVAC Service Manager role at southerngoodman is based in Powhatan, Virginia, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the HVAC Service Manager role at southerngoodman full-time or part-time?
This is listed as a Full Time position. It is posted as a HVAC Service Manager role in the Administration department at southerngoodman.
Which team or department does the HVAC Service Manager at southerngoodman belong to?
This HVAC Service Manager position is part of the Administration department at southerngoodman. See the full job description for more information about the team structure and responsibilities.
How do I apply for the HVAC Service Manager position at southerngoodman?
Click the "Apply Now" button on this page. You will be redirected to southerngoodman's official application portal hosted on bamboohr where you can submit your application directly.
When was the HVAC Service Manager job at southerngoodman posted?
This HVAC Service Manager position at southerngoodman was posted on Aug 18, 2026. Apply as soon as possible — early applications are often reviewed first.
HVAC Service Manager
southerngoodman
You'll be redirected to southerngoodman's official application page on bamboohr.