Human Resources Manager (Home Office)

Overview

The Human Resources Manager provides both guidance and support to our employees in support of positive employee relations in the Company’s Home Office. The incumbent offers consultation, facilitation and resolution of workplace issues and assists in communication between management and employees. The Human Resources Manager provides guidance and support to managers and leaders and serves as a consultant to managers and employees on issues related to employee performance, support needs, accommodation, development or termination. The people of this Company are the primary resource, and this role is key in the provision of a positive work experience.

Responsibilities

• Coaching, Development and Counseling: Identify, analyze and implement resolutions to complex and highly sensitive employee relations issues, including unusual situations where precedents for resolution are unavailable. Partner with, consult and influence all levels of management regarding critical and complex employee relations decisions, e.g. performance management, harassment, business conduct, terminations, and HR policies, guidelines, and practices. These decisions may have critical impact on the organization and involve a large degree of risk.  Conduct investigations regarding potential misconduct and policy violations. Communicate and implement company-wide employee relations programs, policies, and procedures. Act as a resource for managers and employees relating to policy, counseling, discipline, and separation.
• Employee Development: Partner with management and employees to plan for the appropriate career development activities for succession on identified candidates and consult on performance management for all employees. Work with managers to manage the annual employee performance appraisal process, help identify successes and improvement areas, and maintain consistency. Assists in the development of employee training programs that address company needs, including onboarding and management development, partnering with the Training team to provide necessary education through on-site workshops, on-line training and continual coaching.
• Compliance: Ensure that all federal, state, local laws and company HR-related compliance matters are proactively managed, including but not limited to wage and hour laws, employee classification under FLSA, A.D.A.A., Equal Employment, FMLA, etc.
• Compensation and Benefits: Work collaboratively with employees at all levels and the Benefits team on leave of absence matters. Independently develop and evaluate wage proposals, conduct market-rate research, assess internal equity, and benchmark positions to ensure compensation recommendations are competitive and internally consistent. Maintain and update the position description library to support job analysis, compensation reviews, and organizational planning. Partner with management and appropriate HR leadership to finalize rate approvals.

Qualifications

• Bachelor’s degree in Humar Resource Management, Business Administration, etc. or equivalent required.
• 3+ years in Human Resources required; HR management experience preferred.
• Possess solid business acumen knowledge and ability to communicate with various levels of organization.
• Ability to influence and motivate others through partnership and relationship building.
• 2+ years in business function outside of HR preferred.
• Direct experience managing or supervising others preferred.
• HR certification preferred (PHR and/or SHRM-CP).
• Experience in retail or hospitality preferred.
• Experience with compensation preferred.
• Experience with Predictive Index assessment and/or Gallups Strength Finder assessment preferred.

Application Deadline: Initial consideration will be given to applications received by September 25, 2026. Applications received after this date may be considered if the position remains open or the application period is extended.

Behavioral Characteristics

The focus of this role is working with and through others, building and maintaining relationships, championing company culture and values, working outside guidelines where necessary, but understanding rules and procedures, being supportive, cooperative, thorough and precise. Results are achieved only with and through others.  Demonstrated ability to work in a fast-paced job environment which is results-based – a bias for action.  Must be friendly, respectful and genuinely interested in the needs and development of others. Must be able to work in close collaboration within different areas of the company.  Leads by example in areas of personal character, values, commitment, organizational skills, selling skills and work habits.

Work Environment

The primary environment for this role is a combination of an open office and a remote workplace. Considerable business is conducted using the telephone and computer technology. This role is expected to be on-site in Home Office 3 days per week on an ongoing basis. Note that all hybrid and remote work conditions are covered in the Company’s current Remote Work Policy and Remote Work Agreement, incorporated here by reference. Travel may be required to stores, conferences or events up to 5% of the time.

Why Work for Shane Co.?

Joining #TeamShaneCo comes with a host of benefits designed to support you and your loved ones- we understand a supportive benefits package is key to a fulfilling work experience. As a family-owned business, we prioritize your well-being, recognizing that our success is a collective effort. Here's what we offer:

• Compensation and Recognition: We offer a competitive base rate and an opportunity for a yearly bonus.Time off: You’ll enjoy a generous time-off package, including 3 weeks of vacation, and an annual float day. We value holidays and are closed on major ones. Plus, you receive a float day and paid volunteer day annually. We also value your work-life balance and keep favorable hours that provide a great retail experience to our customers while respecting your time and well-being.
• Family-centric benefits: We care about your family, and our benefits extend beyond standard offerings. In times of major illness, you can earn time off at full pay for self or family care. You’ll also benefit from paid parental leave, an Employee Assistance Program, and assistance navigating medical complexities.
• Health and wellness: We value your health and provide you with paid sick time. Additionally, you can access competitive medical, dental, and vision plans, a 401(k) with company match, and flexible spending accounts. You can also enjoy voluntary benefits, including long-term disability, life insurance for dependents, and pet insurance. We also have a dedicated staff member who focuses on well-being and work-life balance, ensuring you thrive professionally and personally.
• Employee Discount: Enjoy a generous store and online discount, available for you and your family members.

Shane Co. serves our customers with an unparalleled standard of excellence. Our people get to share in our customers’ milestone moments such as weddings, birthdays, anniversaries, and everything in between.Our goal for you is to give you an employment experience like no other so you wake up and want to come to work every day. If you love being part of a team as well as providing personal attention to every customer, this is the place for you!

• Base Pay range for this role is $110,000 - $140,000 annually. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. Home office base pay ranges are based on the Denver market.  We target most new hire offers toward the lower end of the listed range, but more demonstrated experience, knowledge and skills may result in a higher starting rate.
• Beyond Base Pay: Home office positions are eligible for consideration for an annual bonus, based on total company performance.  Amounts vary by role and are based on a percentage of eligible earnings for the fiscal year.